System Support Specialist - Hybrid - Fresno, CA

Are you a talented and tech-savvy individual seeking a challenging but rewarding career opportunity? We have the perfect opportunity for you to join an energetic, growing team in Fresno, CA. The System Support Specialist will help our internal nationwide network of offices by providing helpful information, answering questions, and responding to any operational issues. If you would love to join the team, apply now!, * Take initiative and prioritize tasks when IT tickets are increasing rapidly

• Answer incoming calls and chats
• Implement tech-savvy skills to provide high-level support
• You are a problem solver who can patiently listen to, understand, and address complex customer issues
• Have strong people skills to build a genuine connection with customers
• Provide helpful assistance to end-users and guide them to the best solution

Do you have experience in Spreadsheets?, Do you have a Bachelor’s degree?, * Experience - You have at least 3+ years of system support experience

• Customer Service - You provide amazing customer service, communication, and telephone skills
• Comprehensive Knowledge - Understanding of software development standards
• Software - You are proficient with Microsoft Office: Excel, Word, PowerPoint, and other database management systems, experience with staffing agency software is a PLUS!, * Customer service: 2 years (Required)

4.54.5 out of 5 stars Fresno, CA 93711 Hybrid work $23 - $25 an hour - Full-time, Pulled from the full job description

• Health insurance
• Vision insurance
• Dental insurance
• Flexible schedule, What’s in it for you?
• Monday-Friday
• $23.00 - $25.00/hour DOE
• Benefits: medical, dental, and vision
• Flexible schedule (must attend in-person training for the first 2-3 weeks)