IT Manager

Due to continued growth we are seeking a commercially focused IT Manager to lead global technology and systems with a strong emphasis on vendor and outsourced service management. Reporting to the CFO, you will ensure reliable, secure, and scalable IT services across multiple locations. You will act as the central orchestrator of IT delivery, driving supplier performance and maintaining robust infrastructure and cyber security standards. This newly created role is key to supporting business growth through efficient, cost effective technology and system solutions. Principal Accountabilities:

• Overseeing the planning and maintenance of networks and cloud services to ensure high availability for solutions, which are critical for business operations. Ensuring international multi-site standardisation for hardware and connectivity.
• Managing global data protection and implementing disaster recovery plans to mitigate risks across different regulatory jurisdictions.
• Overseeing the IT department’s budget, focusing on cost-efficiency and ROI for hardware and software licensing.
• Negotiating and managing global contracts with third-party providers and ensuring strictly imposed SLAs.
• Conduct monthly performance reviews.
• Ensure an integrated Level 1 (Helpdesk), Level 2 (Technical) and Level 3 (Expert) support model is in place and effective for IT infrastructure and systems. Maintain a library of ‘How-To’ guides. Ensure new starters receive appropriate information and training.
• Act as a gatekeeper for changes. Ensure release and change governance (testing, change approval) have been followed.
• Maintain an IT infrastructure and services blueprint to allow rapid onboarding of new international acquisitions.
• Manage suppliers in the implementation of new site setup.

Do you have experience in Management?, * 3+ years IT management experience in asset-heavy or logistics sector (rental, construction, transport)

• Outsource experience: proven track record of managing MSP contracts.
• Technical knowledge: understanding of Cloud infrastructure (e.g. Azure)
• Supporting a geographically diverse operation from a UK base.

Pulled from the full job description

• Sick pay
• Additional leave
• Private dental insurance
• Private medical insurance, * Private medical insurance , including dental and vision
• Wellbeing package such as additional paid leave day per year, enhanced sick pay and lunch and learns.
• Comprehensive, ongoing training and development programmes such as STR Academy
• Bonus plan
• Holiday purchase scheme
• Social events
• Charity/community events
• Service awards
• Competitive salary

STR will only pay agency fees where a signed agreement is in place and the agency has been instructed by a member of our HR team. We do not accept speculative or unsolicited CVs from any third party, including recruitment agencies. Any CVs submitted to STR or any of our employees outside of our formal recruitment process, including those sent directly to hiring managers or other employees, will be deemed unsolicited and will not be eligible for any agency fees.

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