Senior Systems Engineer

We are seeking a highly skilled Senior Systems Engineer to join our team. This role is responsible for implementing, supporting, and continuously improving virtualization platforms, storage systems, backup and recovery environments, and infrastructure automation. The ideal candidate is an automation-first engineer who can modernize traditional infrastructure management through Infrastructure as Code (IaC) and scalable automation. Other responsibilities include support for Windows server environments, NAS/SAN infrastructure, monitoring/observability platforms, and related core infrastructure services

Roles & Responsibilities

• Oversee implementation and configuration of systems engineering projects
• Implement and optimize virtualization platforms (e.g., VMware, Hyper-V, containers, etc.)
• Design, implement, and manage Infrastructure-as-Code (IaC) solutions using tools such as Terraform, Ansible, and Salt.
• Automate provisioning, configuration, and administrative workflows via scripting (Python, PowerShell, Bash, etc.)
• Support and improve SAN/NAS environments
• Conduct performance tuning, capacity planning, and forecasting
• Recommend immediate-impact improvements
• Conduct formal presentations on technology platforms and systems
• Assist in troubleshooting system issues and provide infrastructure-level recommendations
• Develop and/or contribute to and review user-related documentation on IT services, support standards and security policies as developed by technical support staff; assist with the preparation and maintenance of documentation for system operations, services, policies, and procedures.
• Serve as high-level escalation for multi-layered technical problems
• Mentor and support engineers through training and knowledge sharing
• Represent CyrusOne in a professional manner while interacting with customers, vendors and partners

Do you have experience in Technical documentation?, * Proven experience with complex software

• Strong understanding of troubleshooting techniques.
• Strong project management skills.
• Mature organization and time management skills.
• Excellent documentation, communication and interpersonal skills.
• Accomplishes tasks with minimal supervision.
• Some travel required
• Highly organized multi-tasking abilities
• Ability to direct projects effectively to find an efficient solution while, * Minimum 5-7 years experience in IT infrastructure, systems administration in an enterprise environment
• Strong data center experience preferred
• Proven experience with IaC concepts and automation tools
• Expert-level scripting skills
• Extensive hands-on experience managing virtualization platforms
• Hands-on experience with SAN/NAS storage technologies and concepts
• Deep understanding of networking fundamentals (TCP/IP, VLANs, DNS, DHCP, firewalls, VPNs).
• Familiarity with cloud platforms such as Azure and hybrid cloud models
• Strong knowledge of security best practices in an infrastructure context (patch management, vulnerability remediation, access controls)
• Proven experience with complex software

Education:

• Bachelor’s degree in engineering or computer science or equivalent technical work experience

Certifications:

• None

Experience/Skills: 5-7+ years, senior-level IT experience in a high tech, data center environment or 8 years of technical experience

Education: Master’s or bachelor’s degree in engineering or computer science or equivalent technical work experience