System Support Engineer
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Role details
Tech stack
Job description
Sustain deployed USV platforms and ground systems in the field, own the as-maintained configuration of each hull, and originate the field-derived requirements that loop back to engineering. This is the primary technical support for all deployed systems - the sensing organ in the field., * Perform field-level preventive maintenance, troubleshooting, fault isolation, and corrective action across platform systems: computers, electrical, networks, radios, sensors, and power systems
- Execute shipboard and forward installation, integration, and commissioning; configure and validate LOS / BLOS radios, antennas, and networking in compliance with EMI/EMC and platform constraints
- Operate the USV and its payloads from a diagnostic computer, handheld controller, and remote operator station
- Perform software and firmware installation and upgrades on fielded systems
- Capture the as-maintained configuration of each hull and route change requests upstream via the Operational Intelligence channel
- Provide reach-back support to operators and document mission activities and post-event logs
- Support spares, supportability, and logistics at remote and field-support sites
Requirements
Do you have experience in Ship electrical systems maintenance?, Do you have a Bachelor’s degree?, * AS / BS in engineering technology, or equivalent military / technical experience
- 4+ years of field service or sustainment on complex electromechanical or unmanned systems
- Hands-on with RF / radios, networking, and platform electrical and power systems
- Willingness to travel 50%+ and work at sea in austere, forward-deployed conditions
- U.S. citizenship; Secret clearance, * Vessel and marine maintenance experience - diesel and marine drivetrain, propulsion, cooling, and power generation
- USV / UUV / UAS or naval-systems experience; open-architecture unmanned systems
- Shipboard installation and integration experience
- Relevant manufacturer, STCW, or marine credentials; operator reach-back / help-desk experience
Benefits & conditions
Pulled from the full job description
- Health insurance
- 401(k) matching
- Vision insurance
- Dental insurance
- Life insurance, * 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
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