Intake/Case Manager - CSS

The Five County Association of Governments is now accepting applications for the Community Support Services Intake/Case Manager position. This is an opportunity to make a direct difference in the lives of individuals and families across Southern Utah while working alongside a supportive, mission-driven team. If you are organized, compassionate, and committed to helping people connect with the resources needed, we encourage you to apply today!, The Intake/Case Manager serves as an important first point of contact for individuals seeking assistance through Community Support Services. This position helps clients navigate programs and community resources by conducting pre-screening, scheduling appointments, assisting with applications, gathering and maintaining required documentation, monitoring caseloads, and coordinating referrals. The ideal candidate will provide welcoming, high-quality customer service; maintain accurate and confidential client records; and work respectfully with individuals from diverse socioeconomic, ethnic, and cultural backgrounds, using a trauma-informed approach. This role requires professionalism, sound judgment, strong organizational and communication skills, and proficiency with internet-based and computer applications. The position may also assist with community outreach and general administrative support as needed.

Why Join Our Team? Join a team that values service, collaboration, compassion, and community impact. This position offers the opportunity to build meaningful connections, support individuals during important moments in their lives, and contribute to programs that strengthen communities throughout the Five County region.

Do you have a valid Driver’s License license?, Do you have experience in Time management?, Do you have a High school diploma or GED?, * High school diploma or GED required; associate’s degree preferred

• Case Manager Certificate or 1-3 years of experience in human services or a related field
• Proficiency with computer applications and office procedures
• Strong written, verbal, and interpersonal communication skills
• Valid driver’s license and ability to travel within the Five County service area
• Ability to pass a background check

Pulled from the full job description

• 401(k)
• Health insurance
• Retirement plan
• Paid time off
• Vision insurance
• Health savings account
• Dental insurance, Full-time, in office 40 hours per week, 4-10-hour days. Monday - Thursday, 7 am to 6 pm., Benefits include health, HSA, dental, and vision insurance, life insurance, sick and annual leave, retirement benefits, 401(k), and paid holidays., * 401(k)
• Paid time off
• Retirement plan