BUSINESS AVIATION - FIELD TECHNICAL REPRESENTATIVE

• Maintain clear communication and liaise with customers in your region.
• Provide technical assistance during and after hours, including weekends.
• Help customers identify and recommend corrective actions for aircraft discrepancies.
• Supply requested technical information or engineering dispositions.
• Work internally with specialists to deliver accurate and timely customer information.
• Provide onsite or remote AOG support following established protocols.
• Offer informal training to customers and Authorized Service Centers.
• Suggest improvements to enhance aircraft operation, reliability, and safety.
• Record issues and activities promptly as per company policy.
• Actively engage in Maintenance and Operation seminars.
• Follow the “No Pass On” policy of Technical Support.
• Complete surveys, expense reports, and incident reports on time.
• Share technical information at company events with current and prospective operators.
• Provide onsite support for Incident/Accident investigations.
• Stay up-to-date with regular training sponsored by Dassault.
• Periodically assist with Command Center phone coverage.
• Report discrepancies in company manuals and recommend improvements.

Do you have a valid Driver’s License license?, Do you have experience in Technical Proficiency?, * Experience: Minimum of 5 years in business jet maintenance or in depth avionics knowledge of troubleshooting experience on Falcon EASy aircraft).

• Certification: Valid FAA Airframe and Powerplant Certificates (or equivalent).
• Communication: Excellent verbal and written skills.Tech Savvy: Proficiency with MS Office Suite (Word, Excel, Outlook, databases).
• Education: Two years of college education (or equivalent).
• Flexible: Ability to adapt personal schedules.
• Customer Service: Strong orientation towards customer service.
• Driver’s License: Valid automobile driver’s license.
• Independent and Team Player: Ability to operate solo and as part of a remote team.
• Travel-Ready: Willingness to travel domestically and internationally as needed.

Desired Qualifications:

• Pilot’s License
• FAA Inspection Authorization
• Avionics Experience
• Teaching/Instructor Experience

3.53.5 out of 5 stars United States $100,000 - $125,000 a year, Pulled from the full job description

• Paid training
• Tuition reimbursement
• Prescription drug insurance
• Parental leave
• 401(k)
• Health insurance
• 401(k) matching, * Competitive pay
• Medical, dental, vision, and prescription insurance
• Paid vacation and sick leave
• 16 total holidays (6 scheduled, 6 year-end shut-down, and 4 floating holidays)
• Parental leave
• Paid training
• 401(k) with company match & profit sharing
• Fitness center/gym membership
• DFJ discounts and employee perks
• Tuition assistance
• Legal plan

Perks that Soar Above: Joining our team means more than just a paycheck. We’re committed to your well-being and professional growth. Enjoy comprehensive health benefits, financial security through our 401(k) plan, and opportunities for continued learning and development. Plus, with perks like gym memberships and discounts, you’ll be well-supported both on and off the tarmac.

Take the Leap: Ready to elevate your career? Join us and be part of a team that keeps the aviation world moving. ️

If you’re ready to take on a role where your efforts directly contribute to customer happiness and operational success, we’d love to hear from you!, The compensation for this position typically falls between $100,000 and $125,000 per year. This position is not eligible for overtime. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift.

Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more.

We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.

Equal Opportunity Employer