Wireless Internet Installation/Repair Technician

• Be customer service oriented with strong communication skills
• Perform all duties on customer premises in a professional and courteous manner
• Perform installations, repairs, reconnects, disconnects, site surveys, and customer moves within our Wireless Network
• Perform installation of basic networking equipment such as routers, switches, WiFi
• Service and troubleshoot internet network devices
• Troubleshoot and isolate faults to customer or wireless equipment
• Ensure all installation work is done according to quality standards
• Establish and maintain cooperative and effective working relationships with customers
• Be aware of current service charges, policies, promotions, and be able to effectively communicate these to the customer
• Stay up-to-date on daily installation/service call paperwork
• Demonstrate ability to work independently after training period
• Periodically available on weekend/holidays if needed
• This position requires the individual to have a valid CA driver’s license and be able to operate a company vehicle.

Do you have a valid Driver’s License license?, Do you have experience in Customer communication?, * Basic carpentry know-how, i.e. an understanding of how homes are constructed

• Ability to safety drill holes through walls without damaging existing wiring or structure
• Ability to mount equipment to exterior of buildings without damaging roof or other property
• Be proficient with Windows, Mac, and various handheld OS wireless network settings (to troubleshoot with customers)
• Understanding of radio waves and frequencies
• Strong accuracy, problem-solving, and troubleshooting skills
• Able to operate a computer and test equipment associated with the installation
• Able and willing to work in all types of weather including but not limited to cold, rain, heat, wind
• Able to work in confined spaces which occasionally include crawl space, attics, closets, stairways, etc.
• Experience with Wi-Fi access points and wireless controller configurations preferably with MikroTik, Cambium and Ubiquiti equipment
• Have a working understanding of DHCP, DNS, IP addressing and subnetting
• Ability to operate hand tools including but not limited to extension ladders, electric drills, crimpers, hammers, wrenches, and screwdriver
• Have a general knowledge of Ethernet cable and grounding standards for residential and/or business environments

Pulled from the full job description

• Company truck
• AD&D insurance
• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Employee discount, · Base Pay Range: $20-$25/hour, depending on experience

· Medical/Dental/Vision/Life & AD&D Insurance*

· 401(k) Retirement Plan*

· Paid Time Off, Paid Sick Leave & Paid Holidays*

· Company Parties & Employee Appreciation Events

Position is on-site. Must be able to commute to Temecula.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour, * 401(k)

• 401(k) matching
• Company truck
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Southern California Telephone Company is a leading provider of Residential and Business Telephone Services, IP Telephone Services, Network Solutions, and Wireless Broadband. We are currently seeking a resourceful, friendly, and self-starting Wireless Technician to join our team. A great company to work for, with a corporate family atmosphere!