Operations Data Analyst

• Providing centralized administrative, financial, and analytical support for AFS Division, including managing high-volume programs and facilities’ data across diverse systems;
• Ensuring compliance, and audit readiness of registration, fee reduction, usage, and financial data, while resolving discrepancies across systems;
• Creating and maintaining spreadsheets, reports, and dashboards to track, reconcile, and analyze financial and operational activity;
• Conducting research and analysis on program participation, facility utilization, customer service trends, and providing statistical reports to help inform operational and strategic decisions;
• Maintaining and improving administrative procedures, workflows, data standards, internal service tracking to support policy compliance with the AFS Division;
• Providing internal and external customer service support, coordinating with DPR divisions, and supporting ongoing training and use of complex operational systems; and
• Performing other job-related duties as assigned.

Do you have experience in Research?, Do you have a Master’s degree?, * Bachelor’s degree in public administration, business administration, data analytics, or related field; and

• Some experience in operations management, including financial, data, and budgetary support.

Substitution: Additional qualifying experience can be substituted for the education requirement. A Master’s degree or higher may substitute for some of the experience requirement.

Desirable: Preference may be given to applicants with experience in one or more of the following:

• Proficiency with registration systems (e.g. RecTrac), Excel, or Power BI; and
• High volume data analysis and management, financial tracking, and/or audit compliance.