Senior Software Quality Engineer (SaaS)

This role combines hands-on manual testing, test automation, API validation, data reconciliation, quality process design, and cross-functional collaboration. The successful candidate will be comfortable working directly with Product Managers, Developers, Customer Success teams, and leadership to ensure software quality throughout the SDLC. This is a senior individual contributor role for someone who enjoys building scalable quality systems rather than simply executing test cases.

Core Responsibilities Quality Strategy

• Develop and continuously improve QA processes
• Establish testing standards and best practices
• Create risk-based testing approaches
• Drive quality metrics and reporting

• Improve release confidence and production stability Manual Testing

• Create detailed test plans and test cases
• Perform exploratory testing
• Execute regression testing
• Validate complex business workflows

• Reproduce and document defects clearly Test Automation

• Design and implement automated testing frameworks
• Build and maintain UI automation suites
• Build and maintain API automation suites
• Integrate automated testing into CI/CD pipelines

• Monitor and improve automation coverage and reliability API Testing

• Test REST APIs using tools such as Postman
• Validate authentication, authorization, and error handling
• Create automated API regression suites

• Analyze API logs and payloads Data Validation & Reconciliation

• Validate application data against underlying databases
• Perform data reconciliation between systems
• Investigate production issues using SQL
• Verify integrations and ETL processes

• Build repeatable validation processes Documentation

• Create and maintain: o Test Plans o QA Processes o Release Validation Checklists o Regression Suites o Status Reports o Defect Documentation Collaboration

• Partner directly with developers during feature delivery
• Participate in design and requirements reviews
• Drive bug triage discussions
• Communicate quality risks clearly to stakeholders

Do you have experience in Web applications?, Must Have

• 5+ years QA experience within SaaS products
• Demonstrated experience owning quality for complex web applications
• Strong manual testing experience
• Strong test automation experience
• Experience testing APIs
• Strong SQL skills
• Experience working in Agile environments

• Excellent written and verbal communication skills Automation Tools Experience with one or more:

• Playwright
• Cypress
• Selenium

• TestCafe API Tools Experience with:

• Postman
• Swagger/OpenAPI

• REST APIs Data Validation Experience with:

• SQL Server
• PostgreSQL

• MySQL Ability to:

• Write queries
• Compare datasets
• Validate business calculations
• Investigate data discrepancies

Preferred Experience AI-Enabled QA Experience using AI tools to improve quality processes: Examples:

• AI-assisted test case generation
• AI-assisted automation creation
• AI-assisted bug analysis
• AI-assisted regression identification
• AI-assisted documentation generation

• AI-assisted exploratory testing SaaS Experience Experience with:

• B2B SaaS platforms
• Enterprise software
• Multi-tenant applications
• Authentication / SSO systems
• Complex business workflows

Pulled from the full job description

• Health insurance
• Paid time off, * We foster a collaborative, engaging, mission-driven culture that values innovation and prioritizes customer success. We like to have fun together and support each other too
• Job Type: Full-time, Exempt, Remote (East Coast Hours primarily), Some Travel Required
• Compensation: Competitive including paid time off, medical benefits, and the potential for an annual performance bonus, and/or equity

c8TQQZSNuG

TeamBuilder is a rapidly growing healthcare SaaS company on a mission to transform healthcare with our innovative technology. We believe in empowering our customers through inventive solutions and a commitment to excellence. Our young, rapidly growing team is looking for passionate professionals who thrive in a dynamic, innovative, and collaborative environment.