Analyst, Loyalty & CRM

IBA InfoTech Inc.
Mooresville, NC, United States
3 months ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Working hours
Regular working hours

Tech stack

Information Technology Data Analytics

Job description

  • Support in campaign execution in conjunction with 1:1 communications and marketing operations to deliver the right message at the right time.
  • Work with various teams to ensure delivery of accurate promotions to the customer in appropriate channels.
  • Communicate additional prioritized process or technology needs related to measurement and marketing based on business value and stakeholder need.
  • Work across teams to support development of test and learn campaigns and engage measurement partners where necessary.
  • Identify gaps in customer experience and identify impacts on associates or other business stakeholders.
  • Identify gaps in customer experience and identify areas of measurement needed to drive marketing campaigns, technology needs, and customer experience changes.
  • Lead without authority to develop a complete measurement plan in conjunction with Data and Analytics, Digital Operations, Marketing Operations, and Consumer Insights.

Requirements

  • Bachelor’s Degree in Marketing, Communications,or Business.
  • 1+ Years Marketing Experience.

Preferred Education/Experience

  • 1+ Years Retail Experience

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