Senior Digital Project Manager - Website

Viking Cruises
Los Angeles, CA, United States
3 months ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Compensation
$160,000.0 - $170,000.0
Working hours
Regular working hours
Job source

Tech stack

Adobe Analytics Agile Methodology Artificial Intelligence Confluence JIRA Scrum Methodology Adobe Target Information Technology Data Analytics

Job description

The Sr. Digital Product Manager at Viking oversees the primary website, leading projects from concept through execution. This role requires strong leadership, communication, and organizational skills, along with the ability to manage multiple initiatives simultaneously. The ideal candidate is committed to delivering intuitive, data-informed digital experiences and leverages AI tools to enhance decision-making, prioritization, and operational efficiency.

This is a hybrid position based in our Woodland Hills, CA office. You will be required to adhere to our hybrid work policy, working from our office every Monday, Wednesday, and Thursday on a weekly basis.

Job Responsibilities:

  • Project Ownership:

  • Lead new initiatives from inception and design through user stories and delivery.
  • Make product decisions aligned with business goals and impact.
  • Partners with executives and stakeholders to define initiatives and translate them into an actionable roadmap.
  • Manage product backlog and collaborate closely with the Scrum Master to ensure smooth sprint execution.

Guest Experience Enhancement:

  • Partner with UX/UI designers to ensure experience meets brand standards and usability expectations.
  • Gather insights from call center, research team, and guests to drive platform enhancements.
  • Conduct competitive analysis and use AI-driven insights to identify opportunities for site improvement.

Cross-Functional Collaboration:

  • Work seamlessly with IT, QA, scrum, marketing, compliance, customer service, and other teams to ensure timely, high-quality delivery.
  • Align initiatives with the broader digital product ecosystem.

Reporting & Analytics:

  • Use analytics tools to monitor platform performance and user behavior.
  • Present insights and improvement recommendations to senior leadership.

Releases & Issue Management:

  • Oversee releases to ensure smooth deployment to production.
  • Act with urgency to resolve production issues in collaboration with cross-functional teams.

Requirements

  • Bachelor’s degree in Computer Science, Business, Digital Marketing, or a related field.
  • 5+ years of experience in digital product management, preferably with a focus on customer-centric platforms or e-commerce.
  • Strong analytical skills, with the ability to interpret data and make data-driven decisions to improve digital product performance.
  • Deep understanding of Agile methodologies and product development processes.
  • Excellent interpersonal and communication skills.
  • Ability to manage shifting priorities in a fast-paced, deadline-driven environment.

Preferred Qualifications:

  • Experience with Jira, Confluence, Adobe Analytics, and Adobe Target.

Benefits & conditions

  • Highly competitive compensation plan.

  • Salary range $160,000 - $170,000 annually determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations.
  • Employees are eligible for annual discretionary bonus.
  • 401(k) plan with company match.
  • Employee Share Purchase Plan (ESPP) Viking full-time regular employees working in the United States can purchase Viking shares through payroll deductions.

Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate (some plans are fully paid by Viking).

Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year.

Opportunity to take a free and/or discounted cruise.

Highly subsidized gym membership.

Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership and too many more discounts to name., Estás a punto de solicitar Senior Digital Project Manager - Website a través de otro servicio. Podrías ir directamente allí, pero te recomendamos encarecidamente que inicies sesión o te unas a nuestra red de talentos primero. Email Continuar sin beneficios para miembros

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About the company

Viking is a certified Great Place to Work company. This certification is a result of our commitment to excellence, integrity and our teams’ outstanding contributions.

About Viking

Viking (NYSE: VIK) is a global leader in experiential travel with a fleet of more than 100 ships, exploring 21 rivers, five oceans and all seven continents. Designed for curious travelers with interests in science, history, culture and cuisine, Chairman and CEO Torstein Hagen often says Viking offers experiences For The Thinking Person . Viking has more than 450 awards to its name, including being rated #1 for Rivers and #1 for Oceans five years in a row by Condé Nast Traveler in the 2025 Readers’ Choice Awards. Viking is also rated a “World’s Best” by Travel + Leisure-no other travel company has simultaneously received such honors by both publications., More than 20 years ago, Viking® set the standard for what river cruising should be, and today we are the leader that all others follow. In 2015, we took the same small ship, destination-focused experience to the seas and reinvented ocean cruising. Over the years Viking has won numerous ocean and river cruise line awards from Condé Nast Traveler, Cruise Critic, Travel + Leisure, Travel Weekly and more.

Viking is a strong and dynamic company-with a growing fleet of more than 80 river ships and seven ocean vessels cruising over 100 itineraries around the world. In 2022, our guests will experience all the comfort and elegance of our award-winning fleet with two expedition ships built specifically to explore the world’s most remote destinations. We will also expand our operations to the U.S. with the addition of a new Mississippi River ship., If you have always dreamed of combining your love of travel with the ability to grow your career, consider a position at Viking. We are the world’s leading small ship cruise line, and there is tremendous potential to advance your career with us. As part of our crew, when your ship is docked at the many destinations we visit, you can explore ashore and refresh during your free time.

Additionally, with Viking’s award-winning service and thoughtfully curated onboard experiences, our guests are typically very satisfied. This, combined with Viking’s gratuity guidelines, means that you can expect to be well rewarded as an employee on board a Viking ship. Dirección 5700 Canoga Avenue, Suite 200, Woodland Hills, CA 91367 Tipo de propiedad Corporate Office # Empleos 44

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