Jira Administrator (Automation, Scripting & Agentic AI)

• Manage and evolve Jira Cloud configurations (projects, workflows, schemes, permissions, automation rules)
• Ensure platform scalability, governance, and alignment with enterprise operating models

• Workflow Design & Automation

• Design and implement end-to-end workflows aligned to intake, triage, delivery, and reporting
• Build advanced automations to reduce manual intervention and improve cycle time

• Scripting & Integration

• Develop and maintain scripts using tools such as:

• ScriptRunner (Groovy)
• REST APIs (Jira, GitHub, ServiceNow, etc.)
• Enable integrations across toolchain (Jira GitHub, Jama, CRM, internal systems)

• Agentic AI Enablement

• Design and implement AI-assisted workflows and decision agents, including:

• Intelligent triage assignment
• Automated work classification and routing
• Context-aware recommendations (priority, ownership, dependency mapping)
• Partner with AI teams to operationalize agent-based automation within Jira workflows

• 10+ years of experience as a Jira Administrator (Cloud preferred)

• Deep expertise in:

• Workflow configuration, schemes, and permissions
• Jira Automation / Automation for Jira

• Strong scripting experience:

• Groovy (ScriptRunner), Python, or similar
• REST API integrations
• Experience with toolchain integrations (e.g., GitHub, CI/CD systems)
• Proven ability to manage multi-team / multi-org Jira environments

Preferred Qualifications:

• Experience implementing AI-driven workflow automation

• Familiarity with:

• Agentic AI concepts (autonomous agents, orchestration frameworks, LLM integration)
• Prompt engineering or AI workflow design

• Exposure to:

• Large-scale software delivery environments (Agile / SAFe)
• Enterprise data models and taxonomy design