Jira/DevOps Project Manager

• Partner with the Release Train Engineer (RTE) team to define Jira structures and reporting strategy
• Build and maintain dashboards, metrics, and reporting capabilities for engineering teams
• Create and manage Jira projects, workflows, epics, features, custom fields, and automations
• Develop scalable reporting solutions that provide visibility into project health and performance
• Support Release Product Engineers through the Change Development Process (CDP)
• Track engineering changes, timelines, deliverables, and associated risks
• Escalate process bottlenecks and project delays when necessary
• Gather and document stakeholder requirements
• Lead meetings, track action items, and ensure follow-through on deliverables
• Continuously improve Jira configurations, reporting structures, and operational processes based on feedback from each Program Increment (PI)
• Collaborate across engineering, product, and business teams to drive organizational improvements, Insight Global is seeking a Project Management & Jira/DevOps Specialist for a leading medical device engineering organization. This individual will work closely with engineering teams, product stakeholders, and Release Train Engineers to establish scalable Jira frameworks, develop meaningful dashboards and reporting solutions, and support critical engineering change initiatives. The ideal candidate is highly proactive, analytical, and comfortable owning projects from concept through execution. This role is less focused on traditional Scrum Master responsibilities and more centered around DevOps operations, Jira administration, reporting strategy, process optimization, and continuous improvement. Candidates with experience in engineering environments, change management systems such as Windchill or Oracle Agile, and SAFe methodologies will be particularly successful in this position.

• Experience administering and configuring Jira environments
• Strong background building dashboards, KPIs, metrics, and reporting frameworks
• Experience creating custom Jira fields, workflows, automations, and structures
• Ability to translate business goals and performance metrics into actionable dashboards
• Experience establishing Jira hierarchies (Epics, Features, parent-child relationships, etc.)
• Strong project management skills with experience leading initiatives and driving outcomes
• Experience working cross-functionally with Engineering, Product, and Business stakeholders
• Self-starter mentality with the ability to work independently and continuously improve processes
• Strong communication, organization, and problem-solving skills
• Bachelor’s degree or equivalent experience

Nice to Have Skills & Experience

• Windchill experience
• Oracle Agile experience
• Experience supporting engineering change management/documentation processes
• SAFe Agile environment experience
• DevOps-focused background
• Technical background with coding knowledge
• Experience partnering with Release Train Engineers (RTEs)
• Mentorship or team leadership experience
• Experience leveraging AI tools to improve processes and efficiency

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.