IT Professional in NYC

• Explain the difference between a switch and a router in a network setup.
• What is a gateway, and why is it important in a local network?
• How would you troubleshoot a situation where a user reports they have no internet access but are connected to Wi-Fi?
• In Microsoft Word or Excel, how would you create a document or spreadsheet that clearly records technical steps or configurations?
• Describe your current remote workstation setup. Please include the following details:

Type of computer (must be Windows-based)

Monitor size and resolution (minimum 21”, 1080p or higher)

Keyboard and mouse (wired or wireless)

Internet connection type and average speed

Any additional peripherals (e.g., webcam, headset)

This role requires a dedicated workstation suitable for IT support and documentation tasks. Be specific in your response.

Do you have experience in Word embeddings?, * Eager to learn and grow in the IT field

• Reliable, punctual, and professional in client interactions
• Self-motivated, organized, and detail-oriented
• Comfortable communicating with customers
• Based in or able to travel to the NYC area when needed

Requirements:

• Basic understanding of networking: gateways, switches, IPs, and Wi-Fi
• Working knowledge of Microsoft Office for documentation
• Access to a Windows-based computer
• A remote workstation setup (monitor, keyboard, mouse)
• Ability to follow instructions and complete assigned tasks independently
• Willingness to perform occasional on-site client visits
• Ability to handle basic administrative responsibilities such as updating logs, organizing documentation, and assisting with scheduling or follow-ups

$17 - $25 an hour - Contract

We are an IT company based in NYC seeking entry-level IT professionals to represent our company by providing exceptional on-site and remote support. This position is part-time to full-time, with hours varying based on client needs.