GTM Technical Solutions Director, Salesforce

As a Salesforce GTM Technical Solutions Director, you will lead the technical pre-sales function in North America, partnering closely with Business Development, industry sales, and delivery teams to shape compelling, commercially viable solutions for clients.

• Lead the end-to-end technical pre-sales process across priority deal types, including scoping, estimation, and solution proposal development
• Partner directly with customers to understand business goals, shape solution strategy, and build confidence through engaging, influential interactions
• Design innovative, practical Salesforce-based solutions that align client needs with delivery capabilities
• Collaborate with specialist teams to create differentiated solution plays, demos, and reusable accelerators
• Serve as a trusted technical counterpart to sales, helping improve win rates, reduce cycle time, and protect delivery margins
• Represent the Salesforce practice as a thought leader with clients, Salesforce counterparts, and the broader ecosystem
• Contribute to GTM strategy, value propositions, and innovation initiatives across the practice

Measures of Success:

• Improved win rate and reduced pursuit cost across engaged deal types.
• Measurable reduction in estimate variance and scope-related change orders.
• Adoption of solution packages across priority project types.
• Trusted advisor status with BD and delivery leadership.

• 8+ years in professional services, consulting, or solution architecture. Proven track record leading technical scoping and estimation for complex engagements. Experience building or operationalizing reusable delivery frameworks. Strong commercial acumen with a consultative, client-facing presence.
• Salesforce cloud platform experience related to one or more of the following: Salesforce Platform, Sales & Service Cloud, Experience Cloud, Commerce/Marketing cloud, MuleSoft, Data Cloud, AgentForce.
• Customer-facing presales experience in either a presales, solution consulting, or delivery capacity, with the ability to engage clients confidently and influence solution direction.
• Demonstrated capability to thrive in a fast-paced, ever-evolving sales environment.
• Strong verbal, written, presentation, and interpersonal communication skills in both remote and onsite settings, with a dynamic and engaging client presence.
• Proven time management & prioritization skills in a dynamic sales environment.
• Strong stakeholder management skills (up to c-suite level) with the ability to influence decisions and build credibility with senior client and internal leaders.
• Coordinate and lead the entire solution cycle through close collaboration with other high performing teams.
• Analytical and curious approach to product development and learning.
• Proactive and effective approach to asking questions to solve problems.
• Consulting or professional services experience implementing or at least configuring a top cloud platform is desirable.
• Cloud platform administrator or technical experience beyond end-user experiences (preferably in Salesforce and/or other key cloud platforms) is desirable.

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.