Business Systems Technician

We have a great part-time, flexible position available with an established company. You’ll get to provide BUSINESS SYSTEMS SUPPORT to an IT Department. If you are ready to put your technology skills to work, here is some of what you’ll get to do: Responsible for providing operational and technical support in the management, maintenance, and optimization of the company’s ERP and related systems. This role focuses on data accuracy, system organization, documentation, user support, troubleshooting, and process improvement initiatives across multiple internal platforms. PRINCIPAL DUTIES AND RESPONSIBILITES:

• Assist in maintaining data integrity across NetSuite and other internal business systems, including customer, item, and transaction records.
• Support data cleanup initiatives, record updates, and validation processes.
• Assist in the creation and maintenance of saved searches, reports, forms, and dashboards.
• Document processes, system configurations, and internal procedures.
• Support troubleshooting efforts for internal users by gathering information and helping identify root causes.
• Assist in testing system enhancements, workflows, and automation changes.
• Coordinate with cross-functional departments (Sales, Purchasing, Accounting, Operations) to gather requirements and clarify system needs.
• Organize and maintain internal systems documentation, process guides, and reference materials.
• Assist with user account setup, permissions, and system access requests.
• Support integrations and data flow between business systems.
• Assist with CSV imports and bulk data updates.
• Support ongoing system improvement projects and special assignments.
• Perform other related duties as assigned.

Do you have experience in Technical documentation?, * Strong analytical and problem-solving skills.

• Comfort working with data, spreadsheets, and structured information.
• High level of attention to detail and organizational ability.
• Effective written and verbal communication with a variety of personalities and communication styles.
• Ability to learn technical systems quickly.
• Ability to work independently while also collaborating effectively.
• Proficient in Microsoft Outlook, Excel, and Word; familiarity with formulas and basic data manipulation preferred.
• Ability to maintain confidentiality and exercise sound judgment.