Change Control Manager

ISS is seeking a Change Control Manager to join our Technical Services function, ensuring robust governance and control of all change activity across a regional portfolio. This role is critical in managing risk, compliance, and the safe delivery of project works within live operational environments.

The role acts as a key interface between clients, project teams, suppliers, and internal operations, ensuring all works are properly assessed, documented, and approved before execution., * Review and triage Change Control submissions to ensure accuracy and completeness

• Assess RAMS, drawings, and technical documentation to identify risks and gaps
• Ensure all works comply with governance, standards, and approval processes
• Lead and coordinate Change Control / CAB meetings with key stakeholders
• Act as main point of contact for clients, suppliers, and internal teams on change activity
• Monitor, track, and report on Change Control activity and progress
• Conduct audits (system and site-based) to ensure compliance with standards
• Investigate breaches and escalate issues where required
• Manage supplier documentation and ensure timely project handover packs
• Provide training and guidance to stakeholders on Change Control processes
• Support continuous improvement and implementation of change management systems and tools

• Strong technical understanding of building services (mechanical, electrical, life safety systems)
• Experience in project delivery, facilities management, or change control environments
• Knowledge of RAMS, risk management, and safe systems of work
• Strong attention to detail and ability to review technical documentation
• Confident stakeholder management and communication skills
• Ability to enforce governance and challenge non-compliance when required
• Strong organisational and time management skills
• IT literate with strong Excel, Word, PowerPoint, and reporting tool skills
• Strong safety awareness and understanding of compliance requirements

ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors-from healthcare to finance-to deliver smart, sustainable solutions that improve everyday experiences.

We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community.