Contingent Systems Administrator (Mid-Senior)- TS/SCI w/ Polygra

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
• Provide support for the escalation and communication of status to agency management and internal customers.
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems;
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
• Support the design of systems, mission architecture and associated hardware; Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
• Manage the daily activities of configuration and operation of IT systems
• Infrastructure experience installing, configuring, maintaining, troubleshooting, and using system security (container security, virtual machine security, security boundary enforcement), configuration, and reporting tools.
• Infrastructure experience with the following tools is strongly preferred: ELK, Tripwire, VMware, RedHat SELinux security tool suite

• Level 0 requires a degree in a relevant technical field (for example, computer science, mathematics, or physics), entry is with a Bachelor’s degree plus 1 year of relevant experience.
• Level 1 requires a Bachelor’s degree in Engineering plus 3 years of relevant experience, or a Master’s degree plus 1 year of relevant experience, or a Doctoral degree and no experience.
• Level 2 requires Bachelor’s degree in Engineering plus 7 years of relevant experience, or a Master’s degree plus 5 years of relevant experience, or a Doctoral degree plus 3 years of relevant experience.
• Level 3 requires a Bachelor’s degree in Engineering plus 10 years of relevant experience, or a Master’s degree plus 8 years of relevant experience, or a Doctoral degree plus 6 years of relevant experience.

• 3 Medical Plan Options
• Dental and Vision
• FSA, DCFSA, HSA
• Life/AD&D Insurance
• Short-Term & Long-Term Disability
• Employee Assistance Program (EAP)
• Training and Educational Assistance
• Paid Time Off (PTO)
• 11 Federal holidays
• 401k plan with up to a 6% match (100% immediate vesting)

Sunayu, LLC serves as a premier technology partner to the Defense and Intelligence communities, delivering mission-critical engineering solutions across the nation. Our operations are anchored in a commitment to trust, accountability, and ethical transparency, ensuring the high-performance outcomes necessary to protect our country’s most vital interests.

Culture

Our strength lies in our community: Our team prioritizes collaboration, professional growth, and encourages open communication. At Sunayu, we don’t just secure the mission-we grow together.

Career Development

We support and encourage our team members to continue their professional growth by providing company-reimbursed training and continuing education of up to $5,000 per year. We also participate in many industry conferences and events where we share our expertise and experiences.