UI/UX Designer (Contract)

Samyang America is launching a strategic digital transformation initiative to build a Business Partners Portal that will serve as a centralized platform for distributors and internal business functions across North America, Canada, and LATAM.

Today, distributor order management and communication processes are largely handled through emails, spreadsheets, attachments, and manual follow-ups. As the business continues to grow, this creates operational inefficiencies, communication delays, duplicate work, limited visibility, and increased risk of human error.

The Business Partners Portal will provide distributors with a single platform to submit purchase orders, monitor order status, upload supporting documents, receive notifications, and interact with standardized business workflows. Internally, the system will support Sales, SCM, TQR, SS&OP, Finance, and LATAM COE teams by improving visibility, workflow automation, and operational efficiency.

The UI/UX Designer will play a critical role in designing an intuitive, scalable, and user-friendly experience for both external distributors and internal business users. This individual will be responsible for creating the overall user experience strategy, interface design, user journeys, design standards, and supporting documentation for the project., * Partner closely with the Full-Stack Developer and the QA & Technical Documentation Analyst throughout the project lifecycle on a daily basis to ensure alignment between user experience design, technical feasibility, implementation, testing, and final delivery.

• Design the end-to-end user experience for distributor users and internal stakeholders
• Create wireframes, mockups, prototypes, and production-ready UI designs
• Design responsive desktop and mobile experiences
• Develop user journeys for PO submission, status tracking, notifications, workflow approvals, and document management
• Establish UI standards, design systems, and style guides
• Create all visual assets required for implementation
• Document all user flows and design decisions
• Produce user manuals, training guides, and onboarding materials
• Participate in UAT sessions and incorporate stakeholder feedback
• Collaborate closely with developers, IT, Sales, SCM, TQR, SS&OP, and LATAM COE teams, * All work performed throughout the project must be fully documented and maintained from project initiation through final delivery
• User manuals, design standards, workflow diagrams, and support documentation are required deliverables
• Participation in operational handoff and knowledge transfer activities is required

Contract Completion Requirements

The engagement will conclude only after:

• All approved designs are successfully implemented
• Design documentation is completed and delivered
• User manuals and training materials are delivered
• UAT feedback is addressed and approved
• Go-Live support is completed
• Post-launch stabilization activities are completed
• Final design handoff is accepted by Samyang America

Do you have experience in Visual communication design?, * Fluent in both English and Korean

• 5+ years of UI/UX design experience
• Strong portfolio demonstrating B2B portal, SaaS, ERP, or workflow-based applications
• Experience designing enterprise or operational workflow systems
• Advanced proficiency in Figma, Adobe XD, Sketch, or equivalent tools
• Strong understanding of usability principles and information architecture
• Excellent documentation and communication skills

Compensation: $95,680 - $120,640 annual salary (paid pro-rata for 3-month contract) Equal Employment Opportunity Employer: Samyang America is committed to providing equal employment opportunities to all individuals. We do not discriminate in employment decisions on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by applicable federal, state, or local laws.

Samyang America stands as the #1 Gen Z brand, boldly shaping the future of food culture with innovative flavors, viral trends, and unforgettable brand experiences. We don’t just create food - we craft moments that spark excitement, inspire connection, and celebrate bold individuality. Our mission is to bring daring, delicious products to the market that resonate deeply with the next generation of food lovers. From iconic spicy noodles to creative new launches, we are driven by passion, creativity, and a commitment to pushing the boundaries of taste and culture. At Samyang America, you’ll join a dynamic team that thrives on innovation, collaboration, and a shared love for bold flavor experiences. We value fresh ideas, energetic spirit, and the courage to lead trends rather than follow them. If you’re ready to be part of a brand that’s more than just food - a brand that moves culture and creates unforgettable moments - join our team today!