Network Administrator

• Assist with hardware and software problems across the server or network infrastructure.
• Manage complex project plans.
• Point of escalation for all helpdesk tickets.
• Assist in monitoring the network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
• Assist the Engineers in managing a multi-facility network environment, including the maintenance, backup, installation and trouble shooting of a Local Area Network and Wide Area Network.
• Assist in maintaining network servers by troubleshooting hardware and software issues.
• Install and maintain all of the systems with the latest security and patch releases.
• Evaluate, Implement and maintain all Personal Computers hardware and software applications.
• Assist in managing backup application software, backup of network files and antivirus updates.
• Assist in maintaining and troubleshooting the Cisco voice and data environment.
• Provide on-call after-hours support for all systems which may need attention. The rotation schedule will determine the 24 hours/7 day weekly coverage.
• Recommend changes to improve system and network configurations.
• Complete other IT duties as assigned.
• Deliver high level of quality service (both internally & externally), including timely & professional response to Member Service areas.
• Demonstrates teamwork by exhibiting the following: contributing to team effort, initiative, dependability, positive attitude, good attendance, tact, and diplomacy.

Do you have experience in Telephone systems?, * BS/BA college degree in an information technology discipline.

• If no degree, 5 years relevant work experience.
• 6 months related experience.

Preferred Education, Certifications & Experience (addition to above):

• Microsoft Technology Associate Certificate
• A+ Certification
• CCENT Cisco Certified Entry Networking Technician Certification

Knowledge and Job Performance Requirements:

• Understanding of Cisco Network and Voice equipment
• Knowledge of PC software and hardware troubleshooting
• Understanding of Microsoft products: Server, Exchange, Active Directory
• VMWare ESX System Administration
• Dell EqualLogic SAN management
• Ability for critical thinking and problem solving
• Server application management and troubleshooting
• Consistent accuracy and consistently meeting goals and timelines
• Good communication skills (written and verbal), strong work ethic and self-motivated.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear.
• Must be able to lift and carry up to 20 pounds.
• Vision requirements include close and classroom vision.

• Dental & Vision Insurance
• Health Care and Dependent Care Flex Spending Accounts
• 401K Plan with match (based on length of employment)

Perks:

• Generous paid time off- Earn over 4 weeks of PTO during your first year of employment
• Holidays- 11 observed holidays in addition to paid time off
• Tuition reimbursement- Up to $5000 per year
• Performance based Bonus program, * Occasionally required to travel by automobile.
• Occasionally required to work other than normal business hour