Pega Lead System Architect (LSA) - Payments Investigations

Capgemini

Pittsburgh, PA, United States

about 2 months ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Working hours

Regular working hours

Job source

dejobs.org

Tech stack

Artificial Intelligence Amazon Web Services Cloud Computing Payment Systems Productivity Software Systems Development Life Cycle Queue Management Systems Systems Architecture Pega Cloud Platform System SOAPAPI Event Driven Architecture

+2 more

Api Design Microservices

Job description

We are seeking a highly experienced Senior Pega Lead System Architect (LSA) to lead the design, development, and transformation of enterprise-scale Payments Investigation platforms using Pega Smart Investigate (SI).

The role focuses on building scalable, AI-enabled, high straight-through-processing (STP) solutions for complex wholesale banking operations involving SWIFT, cross-border, and ISO-based payments ecosystems., * Lead end-to-end architecture and design of Pega Smart Investigate (SI) solutions, ensuring scalability, security, and API-first integration

Design and optimize payment investigation workflows across SWIFT (MT/MX), ISO 20022, and cross-border payment systems
Define and govern case lifecycle management including case intake, routing, orchestration, and resolution
Drive implementation and delivery of SI platforms, ensuring adherence to Pega guardrails, SDLC, and performance standards
Enable AI-driven automation, including intelligent routing, case enrichment, and integration with GenAI/agent-based solutions
Improve platform performance and STP rates through queue management, SLA optimization, and workload orchestration
Collaborate with stakeholders and lead onshore-offshore teams, providing architectural guidance and ensuring successful program delivery

Requirements

Pega LSA certification (mandatory) with strong expertise in Pega 8.x / Infinity platform
Hands-on experience in Pega Smart Investigate / Smart Dispute and advanced case management design
Deep domain knowledge in payments investigations, SWIFT messaging (MT/MX), ISO 20022, and exception handling
Strong experience in integration architectures (REST/SOAP APIs, event-driven systems, microservices)
Proven ability to design high-volume, scalable systems with queue processing, SLA management, and workload distribution
Exposure to cloud environments (Pega Cloud, AWS preferred) and modern enterprise architecture patterns
Familiarity with AI/GenAI integration, automation frameworks, and productivity tools in enterprise platforms