Application Engineer
MCM Engineering, Inc.
Enoch, UT, United States
about 2 months ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$55,000.0 - $65,000.0
Working hours
Regular working hours
Job source
Tech stack
Microsoft Word
Microsoft Excel
Computer-Aided Design
Data Analysis
Microsoft Outlook
Microsoft Office
Information Technology
Job description
- Serve as the technical bridge between sales, engineering, and project management to ensure the correct specification, estimation, and execution of electrical switchgear and related products.
- Interpret customer specifications, electrical schematics, and single-line diagrams to develop cost estimates and technical proposals.
- Support the sales and estimating teams by researching industry standards, documenting requirements, and preparing comprehensive quotations.
- Ensure all sales orders align with contract requirements, company capabilities, and customer needs while supporting accuracy in pricing and scope.
- Oversee the technical design process for customer projects, including material choice, documentation, and bill of materials creation.
- Provide guidance to internal teams, including procurement, engineering, and manufacturing, to ensure project alignment and successful execution.
- Act as the primary point of contact for customers on technical matters, responding to inquiries, clarifications, and modifications throughout the project lifecycle.
- Track and analyze project performance, ensuring compliance with ISO 9001 standards, cost targets, and customer expectations.
- Collaborate with project managers to oversee manufacturing progress, address potential field service issues, and aid with after-sales support, including training and warranty management.
- Develop and support documentation, including submittals, technical drawings, operation manuals, and as-built packages.
- Continuously improve estimation accuracy, sales processes, and project execution strategies through data analysis and customer feedback.
Requirements
Do you have experience in Customer communication?, * Strong ability to interpret engineering drawings, electrical schematics, and customer specifications.
- Ability in estimating, quoting, and pricing strategies for electrical switchgear and related products.
- Experience with MRP systems, CAD software, and Microsoft Office tools (Excel, Word, Outlook).
- Strong analytical skills for reviewing contracts, assessing risk, and ensuring compliance with industry standards.
- Effective communication skills, both written and verbal, with a focus on clarity, accuracy, and professionalism.
- Ability to manage multiple projects simultaneously, ensuring timely and cost-effective execution.
- Knowledge of ISO 9001 quality standards and their application to sales, estimating, and project management.
- Experience in customer interactions, including negotiations, technical support, and training.
- Bachelor’s degree in engineering (Mechanical, Electrical, Computer Science, Eng Technology) or equivalent technical experience in electrical switchgear manufacturing.
- Ability in Korean language skills is highly desirable.
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