Clinical Applications Specialist

The Clinical Applications Specialist I (CAS) is responsible for application support for all GSP Health’s clinical applications. The CAS works very closely with clinical staff to trouble shoot issues that arise with any GSP Health application. The CAS will work with the support staff of each application as needed to resolve any platform issues., A. Assist end users with any technical issues with clinical applications and work closely with Information Technology staff to get technical issues resolved as quickly as possible.

B. Maintain and streamline application updates across platforms.

C. Acquire good product knowledge and keeping up to date with developments in the health care industry.

D. Setting up documentation for trouble shooting in conjunction with the education and infection prevention nurse.

E. Provide employee feedback on clinical applications to the Information Technology team

F. Documentation of all employee contacts across clinical platforms

G. Creating user accounts for all clinical applications as appropriate for job role

H. Deactivating user accounts for all clinical applications at termination

I. Installation and configuration of all clinical applications

J. Remote technical support to solve employee questions regarding clinical applications

K. Create and maintain a trouble shooting knowledgebase for all clinical applications

Do you have experience in Software installation?, A. Basic understanding of computers and how to trouble shoot minor issues.

B. At least 2 years of clinical work experience with an EMR or equivalent education required

C. Basic understanding of internet technologies and products.