Director of IT Services

Applicants must be eligible to work in the specified location Do You See Technology as a Strategic Driver-Not Just a Support Function?Are you energized by building high-performing teams, elevating the user experience, and turning data into smarter business decisions? Do you thrive in a role where you can shape how technology enables an entire organization to perform at its best? If so, you’ll fit right in. Join Granger Construction as our Director of IT Services, where you’ll lead the delivery of IT services and business analytics across the organization. You’ll play a critical role in ensuring our people have the tools, insights, and support they need to succeed-while helping drive innovation, including the thoughtful adoption of AI and emerging technologies. A Little About GrangerSince 1959, Granger Construction has been Advancing the Art of Building through innovation, collaboration, and integrity. We invest in our people, embrace new technologies, and continuously evolve how we build-creating exceptional experiences for our teams and clients. Why You’ll Love This RoleShape the Technology ExperienceLead IT service delivery and analytics strategy to create a seamless, responsive, and user-focused technology environment across offices and jobsites.Drive Data-Informed DecisionsElevate how data is used across the company-building reporting, dashboards, and predictive capabilities that empower better decision-making at every level.Be a Strategic IT LeaderPartner closely with the Leader of IT Operations and executive leadership to deliver secure, scalable, and integrated technology solutions.Lead and Grow High-Impact TeamsDevelop and mentor IT professionals while fostering a culture rooted in service, accountability, and continuous improvement.Innovate with PurposeHelp guide the evaluation and adoption of emerging technologies, including AI, to enhance productivity and business performance. How You’ll Make an ImpactLead IT Service DeliveryOversee help desk and end-user support across a distributed workforce, ensuring high-quality, timely, and reliable service.Elevate the User ExperienceDrive a customer-first mindset, improving responsiveness, communication, and overall satisfaction with IT services.Establish Performance StandardsDefine and monitor SLAs, KPIs, and service metrics to ensure accountability and continuous improvement.Advance Business AnalyticsLead reporting, dashboard development, and data strategy to deliver accurate, actionable insights across the organization.Strengthen Data GovernanceEstablish standards, best practices, and governance to ensure data integrity, consistency, and accessibility.Collaborate Across IT LeadershipPartner with IT Operations to ensure seamless delivery across infrastructure, applications, and service functions.Guide Strategy and InvestmentContribute to technology strategy, budgeting, and vendor management, aligning IT initiatives with business priorities.

• 10+ years of progressive IT experience, including leadership of service delivery and/or analytics functions
• Proven ability to lead and develop high-performing IT teams
• Strong business acumen with the ability to translate technology into organizational impact
• Experience building relationships and serving as a trusted partner to business leaders
• Excellent communication skills across technical and non-technical audiences
• Experience with data analytics, reporting, and governance practices
• Financial understanding to evaluate and communicate the impact of technology decisions
• Experience managing vendors and negotiating contracts

Nice to Have:

• Experience with application development, integrations, or automation
• Familiarity with construction technology platforms