Manager, Software Engineering

Engineering Delivery & Execution

Lead end-to-end engineering execution across multiple concurrent client engagements

Translate client requirements and discovery outputs into technical designs and deliverables

Drive predictable, high-quality delivery against committed scope, timelines, and budgets

Ensure adherence to:

Code quality standards

Testing strategies

CI/CD pipelines

DevOps practices

Conduct system design reviews to ensure scalability, security, and alignment with each client’s architecture Client & Business Partnership

Partner with clients and business analysts to:

Understand client business and operational needs

Refine problem statements from discovery into buildable scope

Influence and shape technical solutions

Provide visibility into:

Scope

Effort and estimates

Trade-offs

Resource needs

Support prioritization and proposal decisions based on:

Client business value and ROI

Technical feasibility

Delivery timelines and margin

AI & Intelligent Automation

Build and deliver AI-driven applications and automation solutions for clients

Work hands-on with:

Generative AI (Azure OpenAI, Anthropic Claude)

AI agents and agentic workflows

Machine learning components

Contribute to solutions for:

Operations optimization (warehouse, store, and back-office)

Document and data intelligence

Employee productivity and workflow automation

Champion AI-assisted development practices (e.g., Claude Code, GitHub Copilot) across the engineering team

Product Support & Operational Excellence (Build + Run)

Ensure delivered systems are production-ready and highly reliable

Lead engineering teams in:

Managed support of client platforms

Incident management within client SLAs

Root cause analysis (RCA)

Define and track:

System reliability metrics

Performance benchmarks

Delivery KPIs (velocity, cycle time, defect rates)

Improve system resilience through:

Monitoring and alerting

Observability practices

Continuous improvement

Team Leadership & People Management

Lead and grow a team of software engineers and technical leads

Drive:

Hiring

Onboarding

Mentorship

Performance management

Foster a culture of:

Accountability and client ownership

Innovation

Continuous learning

Enable teams through:

Clear delegation

Documentation

Tooling and development frameworks

Agile & Execution Excellence

Champion Agile/Lean methodologies adapted to client engagements

Facilitate:

Sprint planning

Stand-ups

Retrospectives

Release management

Coordinate across engagements through cross-team planning and resource balancing

Platform & Cost Optimization

Drive efficiency for and its clients through:

Automation

Tooling improvements

Process optimization

Lead cost optimization efforts:

Cloud cost management (Azure)

Infrastructure efficiency

Licensing optimization

Governance & Compliance

Ensure adherence to:

Security standards (client-specific)

Compliance requirements (e.g., SOC 2, client regulatory frameworks)

Data governance and client data-handling practices

Bachelors or Masters degree in Computer Science or equivalent experience

10+ years of software development experience

3+ years in engineering leadership roles

Experience leading teams of 5+ engineers, ideally in a consulting or client-services environment

Strong expertise in:

Microservices and cloud-native architecture

Data structures & algorithms

Cloud platforms (Azure preferred; AWS/Google Cloud Platform a plus)

Distributed systems

Hands-on experience with:

Generative AI / AI-enabled development

CI/CD tools (Git, GitHub Actions, Azure DevOps)

Containerization (Docker, Kubernetes)

Messaging and integration platforms (e.g., Kafka, Azure Service Bus)

Excellent client-facing communication and presentation skills

Core Competencies

Client Focus

Communication

Driving for Results

Coaching and Developing Others