Systems Analyst 2

The Systems Analyst supports business analysis, requirements gathering, and application development activities within a healthcare-focused environment. This role works closely with business and technical stakeholders to analyze processes, document requirements, and support system enhancements, particularly in Medicaid claims processing systems., Business Analysis & Requirements Gathering

• Gather and document business requirements, use cases, workflows, and acceptance criteria
• Analyze current processes and recommend improvements or automation opportunities
• Translate user needs into functional requirements and system specifications

System Analysis & Design Support

• Evaluate system capabilities and feasibility of requested enhancements
• Perform cost-benefit analysis and identify solution alternatives
• Ensure designs align with organizational standards and architecture guidelines

Testing & Quality Assurance

• Develop test scripts, generate test data, and execute system testing
• Identify defects, perform debugging, and validate fixes
• Ensure applications meet quality, performance, and maintainability standards

Communication & Stakeholder Collaboration

• Provide status updates and communicate issues impacting delivery
• Collaborate with developers, analysts, and project teams
• Present system functionality and technical concepts to both technical and non-technical stakeholders

Documentation & Knowledge Transfer

• Create and maintain technical and functional documentation
• Support knowledge transfer and reduce single points of failure
• Document system workflows, architecture, and dependencies

• 5+ years of experience in business/system analysis within IT environments
• Experience with Medicaid claims processing systems
• Strong experience gathering and documenting requirements and workflows
• Experience performing cost-benefit analysis and evaluating system solutions
• Experience analyzing input/output data and reporting structures
• Experience using Azure DevOps and creating wireframes
• Knowledge of Agile or Scrum methodologies
• Strong analytical, communication, and interpersonal skills
• Knowledge of IT architecture, data integrity, and security practices
• Awareness of emerging technologies and industry trends, * Experience with Texas DIR Project Delivery Framework
• Familiarity with enterprise architecture and information management practices
• Experience working within large-scale or government IT environments

Core Skills & Attributes

• Strong analytical and problem-solving skills
• Ability to translate business needs into technical requirements
• Effective communication across technical and business audiences
• Ability to work independently with moderate supervision
• Strong documentation and process discipline
• Collaborative mindset with focus on continuous improvement

• Competitive salary