IT Support Administrator

Join the powerhouse electrical distributor in the construction industry! At Loeb Electric, we’re more than just a distributor-we are the driving force that keeps innovation illuminated and businesses powered. We pride ourselves on being dedicated to our values:

• People: Encouraging the success of our people.
• Trust: Building relationships among ourselves, customers , vendors & other partners.
• Commitment: Continuously striving to deliver high-quality, measurable results.
• Innovation: Providing ideas & solutions for our customers.

What you will be doing as a key player on our dynamic team:

• Provide first-line support for IT-related issues in both office and warehouse environments.
• Install and configure computer and network equipment.
• Maintain network connectivity of computer workstations.
• Manage physical security access by creating employee badges and configuring access permissions within the security system.
• Configure and deploy company-issued mobile devices, including cell phones and iPads, ensuring proper security settings and connectivity.
• Administer and maintain company-specific applications, including user setup, troubleshooting, and updates.
• Assist with the setup and maintenance of warehouse-specific technology, such as barcode scanners and inventory management systems.
• Provide support of computer hardware, software, network and servers.
• Create and maintain network users/permissions.
• Test release of products to minimize user impact and ensure compatibility.
• Create technical support documentation for systems and applications.
• Other duties as assigned., * Lifting/Carrying: Occasionally required to lift and carry office materials, files, or supplies weighing up to 20 pounds.
• Sitting/Standing/Walking: Prolonged periods of sitting at a desk using a computer; occasional standing, walking, or moving between departments or meeting locations.
• Reaching/Handling: Regular reaching, grasping, and handling of office materials; frequent use of hands and fingers for keyboarding, writing, filing, and operating office equipment.
• Vision: Specific vision abilities include close vision and the ability to adjust focus, necessary for reading documents, using a computer, and reviewing documents.
• Hearing/Speaking: Ability to communicate clearly and effectively in person, by phone, and in virtual/video meetings; ability to hear instructions and interact with team members and customers.
• Environmental Conditions: Work performed primarily in a professional office environment with minimal exposure to adverse conditions. May occasionally involve travel to other company sites, vendor locations, or offsite meetings.
• PPE Use: Generally not required; however, may occasionally be necessary depending on location (e.g., close toed shoes, high-visibility vest when visiting the warehouse).

Do you have experience in IT department experience?, Do you have a Associate’s degree?, * 1+ years as an IT Administrator or similar title.

• Hands-on experience with networking and infrastructure.
• Supporting applications and infrastructure. Such as: M365, Firewall, and VMware.
• Previous experience with Microsoft Windows Server, 2019, and 2022 Preferred.
• Familiarity or experience with IT security and compliance frameworks (e.g. HIPAA, SOC2, GDPR, ISO, PCI)
• On-premises and cloud IT infrastructure including network and server technologies
• Experience implementing and/or supporting Device Management solutions (e.g. MDM)

Core Competencies:

• A desire to gain broad experience.
• Proficient with operating systems & tools.
• Fundamental understanding of infrastructure and networking.
• Attention to Detail.
• Analytical mindset with critical thinking.
• Excellent verbal and written communication.
• Self-Guided.
• Time Management.

Education:

• Associate or bachelor’s degree in computer science or equivalent field required.
• Certifications such as CompTIA A+, Network+ or similar preferred but not required.