Support Lead
HCL America Inc.
Chicago, IL, United States
3 months ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Compensation
$73,000.0
Working hours
Regular working hours
Job source
Tech stack
Cloud Computing
Cloud Engineering
Shell Script
System Testing
Test Management
Build Management
Job description
Support lab functions such as: Mobility Lab Portal, Tier 1 Triage/Troubleshooting, Reports, Change Management, Build Management, Preload sheet audit and creation, Health checks, Anomaly Detection., * Maintain, troubleshoot and provide essential support for Nokia CFX-5000 communication suite (vCSCF, vStateDB, CMRepo) in AIC (AT&T Integrated Cloud) in the Warrenville lab environment.
- Implement configuration updates resulting from GSAT audits on CFX-5000 in AIC.
- Create and manage MOPs for delivery on CFX-5000 in AIC.
- Maintain and update security tools on CFX-5000 in AIC.
- Develop commands in order to perform system test (Test Management and Tracking System) on CFX-5000 in Cloudband.
Requirements
Do you have experience in Shell Scripting?, Knowledge of Cloudband and Nokia’s Cloud Native Communication Suite (CNCS).
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