Director of Information Technology

Cash Depot

Green Bay, WI, United States

3 months ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Compensation

$120,000.0 - $150,000.0

Working hours

Regular working hours

Job source

indeed.com

Tech stack

Monitoring of Systems Identity and Access Management Virtual Private Networks (VPN) Remote Access Technology User Environment Management Software Vulnerability Management Wide Area Networks Wireless Networks Transaction Processing (Computing) Computer Network Operations System Availability Firewalls (Computer Science)

+1 more

Information Technology

Job description

Execute the CTO’s infrastructure strategy to support growth and scale
Own on-prem environments: servers, storage, virtualization, and enterprise platforms
Ensure high availability for ATM telemetry, transaction processing, monitoring tools, and internal applications
Drive modernization, capacity planning, and hardware lifecycle management

Network Operations & Security

Architect and oversee WAN/LAN, VPN, SD-WAN, firewalls, wireless, and remote access
Deliver secure, resilient connectivity for ATMs, field techs, retail partners, and corporate users
Partner with CTO and Security leadership on patching, vulnerability management, and incident response

Helpdesk & End-User Experience

Lead the IT Helpdesk team with a focus on service excellence
Define SLAs, escalation paths, and performance metrics
Oversee onboarding/offboarding, device provisioning, and identity/access management

Application Support & Operations

Support ERP, CRM, ATM/recycler management systems, monitoring tools, and internal platforms
Lead troubleshooting, root-cause analysis, and vendor coordination
Deliver system walk-throughs and training for new or enhanced applications

What Sets You Apart

You build credibility fast-with executives and frontline team members alike
You balance strategy with execution
You’re approachable, accountable, and energized by solving real business problems

Requirements

Do you have experience in Wireless network design?

Benefits & conditions

Pulled from the full job description

Health insurance
401(k) matching
Paid time off
Vision insurance
Dental insurance
Life insurance
Profit sharing, * Generous Profit Sharing Bonus
Competitive Medical, Dental & Vision plans
Company-paid Life Insurance & Short-Term Disability
Paid Holidays and PTO
Medical Deductible Reimbursement & Wellness Programs
401(k) with Company Match

About the company

Cash Depot is the nation’s largest independent provider of retail cash management, consumer financial services, ATM solutions, and air/vac systems. Since 1983, we’ve been an award-winning leader in financial technology-powered by 270+ operational employees and 160 field service technicians nationwide.