IT Support Technician

We are seeking a reliable and customer-focused Entry-Level IT Support Technician to join our team. This position is ideal for someone looking to start or grow a career in IT. The primary responsibilities include setting up computers, connecting printers and other devices, assisting users with basic technical issues, and ensuring employees have the equipment and access they need to perform their jobs. Training will be provided for company-specific systems and processes.

Responsibilities

• Set up and configure desktop and laptop computers for new employees
• Connect and troubleshoot printers, scanners, and other office devices
• Assist users with basic hardware, software, and connectivity issues
• Create and manage user accounts, passwords, and access permissions
• Install and update software as needed
• Help maintain an inventory of computers, monitors, and IT equipment
• Assist with workstation moves, equipment replacements, and office technology setup
• Escalate complex technical issues to senior IT staff when necessary
• Document support requests and resolutions
• Provide friendly and professional customer service to employees

Do you have experience in Windows?, Do you have a High school diploma or GED?, * High school diploma or equivalent; Associate’s degree or IT certifications are a plus

• Basic knowledge of Windows computers and common office software
• Familiarity with printers, monitors, and basic networking concepts is preferred
• Strong problem-solving and communication skills
• Ability to follow instructions and learn new technologies quickly
• Excellent customer service attitude and willingness to help others
• Ability to lift and move computer equipment when necessary
• Previous IT experience is not required but is a plus

What We’re Looking For

We’re looking for someone who is dependable, eager to learn, and enjoys helping people solve technology-related problems. This is a great opportunity for someone seeking hands-on experience in IT support while working in a supportive and collaborative environment.

Pulled from the full job description

• Flexible schedule