REMOTE Senior Business Analyst

The Senior Business Analyst (SBA) will play a key role in realizing strategic initiatives by optimizing workflows, partnering with customers at all levels of the organization, and collaborating with technical resources to develop tools and methods that improve the intake process. The SBA must possess excellent communication skills, a proven record of delivering meaningful results, and the ability to work in an Agile environment. Furthermore, the SBA should be familiar with the data systems commonly used by Child Protective Services., Bachelor’s or Master’s degree in business administration, finance, or a related field.

Minimum ten (10) years of experience in a business analyst role for either state, local, or corporate clients.

Proven expertise delivering CCWIS solutions, including but not limited to, intake processes, call center operations processes, and case actioning.

Working experience on design, configuration, and delivery of at least (2) COTS CCWIS systems, including

systems by RedMane Technology

Strong requirements gathering experience

Experience with data systems involving child protective services (MACWIS is what they use)