Systems Engineer II

Let’s cut to it…if you can’t stop tinkering with infrastructure at 2am because something could be more elegant, you’ve probably already updated your resume. Premier One is looking for a Systems Engineer II who doesn’t just live in the Microsoft and Azure ecosystem they thrive in it, improve it, and occasionally argue with it (respectfully). If cloud architecture, hands-on infrastructure work, and actually caring about your craft sound like a Tuesday to you, keep reading.

We’re an IT department for hire and we’ve been doing it exceptionally well for over 30 years. Think of us as the team behind the scenes making sure businesses across the United States run smoothly, securely, and with zero drama. Our secret sauce… it’s IT with a Human Touch. We are looking for a rare candidate with the kind of integrity and character that doesn’t need to be managed, it just shows up! That means our clients get real people, real accountability, and real solutions. We’re casual, collaborative, and deeply proud of the culture we’ve built. The kind of team you actually look forward to logging in with. We celebrate the wins (big and small) and hold each other to a high standard because we actually care about what we build and the humans on the other end of the project or ticket. If you’re looking for a place where your creativity counts, your voice is heard, and your work matters beyond the paycheck, you’ve found your people! Oh and did I mention this position is fully remote?!

What You’ll do:

• Oversee, monitor, manage, and develop physical infrastructure components of Premier One internal and client IT systems. These systems include, but are not limited to: SDWAN, firewalls, switches, wireless access points, physical server hosts, SAN devices, data storage hardware, and server/network hardware
• Oversee, monitor, manage, and develop virtual infrastructure components of Premier One internal and client IT systems. These systems include but are not limited to: firewalls, switches, wireless access points, physical server hosts, SANS devices, data storage hardware, VMware and Hyper-V servers, central control portals (WatchGuard Systems Manager, vSphere, UniFi Controller, Screenconnect etc.), virtual appliances, Microsoft Azure products and services, and Microsoft 365 tenants
• Monitor, manage, test, and verify data backups and disaster recovery strategy for Premier One and client systems, maintaining full compliance with SSAE standards and Premier One client contracts
• Provide technical leadership and expertise to internal team and clients including onsite and/or remote support in areas of expertise and as requested or assigned
• Manage and support network utilization monitoring toolset and displays
• Test, manage, and develop both new and existing IT systems to drive consistent technological innovation in collaboration with the VP of Technology
• Maintain consistent and up-to-date documentation including network diagrams for all systems within the scope and control of this position
• Ownership of defined Premier One Primary Systems
• Promote, manage and develop documentation and SOPs
• Perform on-call responsibilities as assigned by supervisor
• Some travel required as necessary for client support
• Primary Systems: Deployed Microsoft 365 and Azure products and services, Windows Server OS, VMware, WatchGuard, Cisco, Ubiquiti, Acronis, Phin, Dell PowerEdge, Connectwise, IT Glue, Screenconnect

Do you have experience in VLAN?, Do you have a Bachelor’s degree?, * 7 years’ experience Managing IT systems

• Bachelor’s Degree in Computer Science, Associate degree or equivalent experience required
• Proven expertise in Premier One primary systems
• Advanced knowledge of Microsoft domain technologies, Microsoft Azure, Active Directory (AD Administration, Group Policy) and Office 365 in an enterprise network environment
• Advanced knowledge of server virtualization technologies (primarily VMware with some Microsoft Hyper-V)
• Advanced knowledge of network concepts including routers, managed switches, VLANs, WLANs, and UTM/NGFW Firewalls
• Previous experience with technical writing and documentation

Other Skills and Abilities You’ll Need:

• Provide superior client service by resolving problems efficiently and responding quickly
• Ability to work independently and in team settings
• Ability to work efficiently with attention to details and quality of work produced
• Ability to communicate effectively, both verbally and in writing with team, clients, and community
• Ability to establish and maintain respectful, and effective working relationships with a myriad of personality types across all levels of Premier One’s team and clients
• Ability to handle sensitive and confidential situations or information with poise, tact, and diplomacy
• Ability to organize, multi-task, plan and set priorities with minimal supervision
• Ability to effectively work in high pressure, fast-paced environment, and be held accountable for results
• Maintain an attitude of confidence, enthusiasm, and positivity, * Bachelor’s (Preferred)

Experience:

• MSP : 3 years (Preferred)
• Managing IT systems: 7 years (Required)

License/Certification:

• Microsoft Azure Administrator Assoc. AZ-104 (Preferred)
• Microsoft Certified: Azure Fundamentals (Preferred)

4.34.3 out of 5 stars Remote $93,000 - $116,000 a year - Full-time, Pulled from the full job description

• Professional development assistance
• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance, * Rapidly growing company
• Casual and collaborative environment
• Competitive pay
• Excellent benefits
• Generous PTO with paid holidays + birthday

Come be a part of our team! You’ll collaborate with sharp, innovative people that value your ideas and aren’t allergic to trying new things. If you feel YOU would be successful in this role, please submit your resume. We’d love to chat with you!

Job Type: Full-time

Pay: $93,000.00 - $116,000.00 per year, * 401(k)

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance