End User Compute (EUC) Manager

We are seeking an End User Computing (EUC) Manager to lead the strategy, delivery, and day-to-day operations of end-user technology across a large enterprise environment.

This role is responsible for ensuring a secure, reliable, and high-quality computing experience for employees through the management of devices, endpoint platforms, and support services. The EUC Manager will lead a team focused on endpoint engineering, device lifecycle management, and user experience, while partnering closely with infrastructure, security, and digital workplace leadership., EUC Strategy & Operations

• Own the strategy and execution of end-user computing services across desktops, laptops, mobile devices, and virtual endpoints
• Ensure high availability, performance, and security of all endpoint environments
• Drive continuous improvement in end-user experience, support delivery, and operational efficiency

Device & Endpoint Management

• Oversee enterprise endpoint platforms including device provisioning, patching, upgrades, and lifecycle management
• Manage environments across Windows, macOS, and iOS devices
• Lead endpoint management strategy across tools such as:
• Microsoft Intune (target state)
• SCCM / MECM
• Workspace ONE
• Other endpoint management tools as applicable

Team Leadership

• Lead and develop a team responsible for endpoint engineering, operations, and support
• Provide direction on priorities, delivery, and performance expectations
• Foster a culture of accountability, collaboration, and continuous improvement

Project Delivery & Execution

• Lead high-impact initiatives related to endpoint modernization, automation, and platform transformation
• Support product release planning, operational readiness, and ongoing platform enhancements
• Evaluate and implement new technologies aligned with business and clinical needs, * Partner with infrastructure, security, and application teams to ensure alignment across platforms
• Support enterprise initiatives requiring endpoint integration and deployment
• Serve as a key technical resource for complex endpoint-related challenges

• 5-8+ years of experience in End User Computing, Desktop Engineering, or Endpoint Management
• 2-3+ years of experience leading teams in an enterprise environment
• Strong experience managing:
• Windows, macOS, and/or iOS environments
• Enterprise endpoint management platforms (Intune, SCCM, Workspace ONE, etc.)
• Experience supporting large-scale device environments (thousands of endpoints preferred)
• Strong understanding of device lifecycle management, patching, and endpoint security
• Ability to lead both day-to-day operations and project-based initiatives