Customer/1 Application Architect
Software Specialists, Inc.
United States
3 months ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
8 years minimum
Working hours
Regular working hours
Job source
Tech stack
Systems Development Life Cycle
Systems Integration
Job description
- We are seeking a senior Application Architect III to provide technical leadership and architectural oversight for projects within the Customer Billing Systems (Customer Service System - Customer/1) platform. The role partners closely with project managers and leads internal and vendor technical resources to deliver complex application solutions., * Lead application architecture and technical design efforts for CSS initiatives
- Provide hands-on technical guidance throughout the SDLC (design through implementation)
- Serve as the technical interface between development teams, vendors, and project management
- Identify application-level risks and support mitigation planning
- Ensure solution quality, performance, and alignment with enterprise standards
- Support system enhancements, integrations, and issue resolution in complex environments
Requirements
- 8-10 years of experience with Customer Billing Systems, specifically CSS (Customer/1)
- 8+ years working in a formal SDLC environment
- Experience working in utility or regulated environments
- Strong application architecture and systems integration experience
- Proven experience leading technical teams (internal and vendor)
- Ability to manage and influence vendors and hold them accountable
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