Domain Consultant

The Technical Support Engineer is responsible for delivering exceptional technical support and customer service to clients, ensuring timely resolution of issues, and maintaining high levels of customer satisfaction. This role includes specialized support for the 340B program, requiring expertise in 340B order management, portal operations, contract pharmacy partner support, and related reporting and invoicing., Analysing Omnicell 340B business functions, processes, and activities to improve computer-based business applications for the most effective use of money, materials, equipment, and people. Perform analysis and troubleshooting business data (pharmacy data, claims data, etc.) with on SQL Server utilizing T-SQL. Utilize Microsoft SSMS, SQL Reporting Services or equivalent tool set to analyse stored procedures and troubleshoot issues. Collaborate with clients, vendors, account management and pharmacy consultants to fix operational system issues including reports using Microsoft SSMS. Review business rules in existing applications Documentation of applications and change tracking. Work with internal partners to improve and expand on existing analytical capabilities.

Do you have experience in Client invoicing?