IT Asset Management Coordinator (Seasonal)

This role will be responsible for the execution of diagnostics in alignment and with manufacturer expectation of quality and efficiency. You will also be responsible for the facilitation of client’s assets life cycles, including cycle counts accuracy and updates to the devices library. You will support the beginning clerical stages of the IT Logistics and repairs processes in partnership with Repair and IT Logistics Technicians., * Update applicable systems and client’s internal asset management systems throughout the repair process, troubleshooting with vendors through provided portals for support.

• Maintain accurate data and records of devices with details of life cycles, escalations, or comments through internal systems.
• Keep an organized workspace for successful sorting and distribution of machines/devices.
• Work cross functionally throughout the organization, striving to meet SLA’s (Service Level Agreements).
• Conduct cycle counts and investigate the outcomes of those counts, reporting to leaders any discrepancies.
• Contribute to the entire department by demonstrating flexibility and proactively assisting in areas where needed.
• Engage with vendors and team members with a positive attitude, aligning with the company’s core values.
• Ability to travel between worksite locations, as needed.
• Perform other duties as needed and requested by Leadership.

Do you have experience in Receiving shipments?, * 1+ years of experience in a Customer Service role

• Knowledge of Microsoft Office or Google Suite
• Familiarity with device repairs and/or shipping and receiving
• Netsuite or applicable SaaS experience is a plus