IT Specialist

Responsible for overall IT computer, server, network, power, IP phone, surveillance, and Office 365 daily trouble tickets., * Receive and triage IT trouble calls for the company.

• Windows PC trouble shooting and repairs.
• Work closely with System and Network Administrators for escalation of tier 1 issues
• Perform general computer and server administration duties including installation, maintenance, upgrades, and troubleshooting.
• Administer and configure Office 365, SharePoint, and Teams.
• Administer general security controls such as antivirus, endpoint encryption, and access control.
• Set up user accounts, permissions and passwords.
• Administer multifactor authentication and remote access.
• Monitor health of IT environment.
• Monitor Security Information and Event Management (SIEM).
• Interface with vendors to procure and maintain IS/IT devices.
• Document IS/IT processes.
• Provide on-call and weekend support when needed.
• Prepare users by designing and conducting training programs.
• Perform other duties as assigned.

Do you have experience in Windows?, Do you have a Bachelor’s degree?, * BS Degree in Computer Science, Information Technology, Networking or related training and work experience.

• 3 years of experience working with windows-based computers, software, and Office 365 preferred.
• Certification in CompTIA A+, CompTIA Network+, CompTIA Security+, or Microsoft certifications.
• Knowledge in Group Policy, Active Directory, Data Recovery, and Data Retention.
• Strong technical aptitude, problem solving, critical thinking, and oral and written communication.
• Ability to research and solve complex issues independently.
• Willingness and ability to learn new skills, share with others, and apply skills as needed.
• Ability to maintain confidentiality with sensitive external and internal information.
• Ability to function successfully in both team and independent work environments.
• Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.

Pulled from the full job description

• Tuition reimbursement
• Food provided
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Health savings account, * Competitive wages
• Great benefits - i.e. Medical (PPO, HSA), Dental, Vision, Flexible Spending Accounts
• Vacation - 2 weeks to start
• Holidays, Paid Time Off and Paid Sick Leave
• Tuition Assistance
• 401K with matching up to 6%
• Years of Service Awards.
• We have every other Friday off as we are on the 9/80 schedule
• Free catered lunch on the Friday/payday that we work.

Rantec is located in Los Osos, California is an upper-tier designer and manufacturer of power supplies for the military and aerospace markets. We are an engineering-based company, with expertise in all aspects of power supply design, manufacturing and test.