Information Services Support Technician I

Do you have a valid Driver’s License license?, Do you have experience in Writing skills?, Do you have a Associate’s degree?, REQUIRED SKILLS: Strong attention to detail and maintain a high standard of accuracy. Strong verbal, written, listening skills. Must be PC-proficient, including keyboarding skills, in a Windows environment. Able to utilize intranet and email, departmental software, phone, Credit Union’s network, presentation software, and data processing systems within the area of responsibility. Diagnose and resolve network-related hardware and software issues. Monitor the help desk queue and respond quickly to tickets. Must possess a valid driver’s license at time of hire and possess valid Oregon DL within six months of hire. Must possess CompTIA A+ certification.

PREFERRED SKILLS: Financial sector support experience.

EXPERIENCE: One year to three years of similar or related experience.

EDUCATION: (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program., Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Speaking on the telephone approximately 20% percent of workday. May need to shovel snow occasionally outside the office to clear sidewalks, etc. Continuous sitting, standing, talking, and listening for extended periods of time, use of hands in repetitive tasks such as typing and writing, speaking, and hearing for interaction with members and coworkers, clarity of vision at 20 inches or less for processing of member transactions and computer usage, and memory demands in recalling Credit Union policies, services, and state and federal regulations. Occasional lifting up to 40 pounds to move supplies or office equipment, bending, squatting, or kneeling to reach supplies on ground level, reaching above shoulder level to reach supplies overhead.

Pulled from the full job description

• AD&D insurance
• Health insurance
• 401(k) matching
• Vision insurance
• Dental insurance
• Employee assistance program, STARTING SALARY: Depending on Experience.

BENEFITS: Medical, Dental, Vision, Life/Disability/AD&D, EAP, Aflac, 401k with Matching, Paid Vacation/Sick/Personal, Paid Volunteer Hours.