IT Engineer

The Senior IT Engineer is responsible for maintaining and improving a hybrid Microsoft infrastructure that supports business and manufacturing operations. This role ensures secure, reliable, and scalable IT services while driving infrastructure improvements, cloud adoption, and cross-site technology initiatives., * Administer and support Microsoft infrastructure, cloud services, identity management, collaboration platforms, and core networking.

• Manage server lifecycle activities, including provisioning, patching, upgrades, and endpoint management.
• Monitor, troubleshoot, and optimize servers, storage, virtualization, and network performance.
• Support LAN/WAN/VPN, virtualization, backup, and disaster recovery environments.
• Lead or contribute to infrastructure projects, including cloud migrations, technology refreshes, and site integrations.
• Maintain monitoring, configuration management, and automation solutions to improve operational efficiency.
• Provide advanced technical support for infrastructure and identity-related issues.
• Partner with Security and Operations teams to strengthen system security, compliance, and resilience.
• Create and maintain technical documentation, architecture diagrams, and operational procedures.
• Share knowledge and promote best practices across the IT team.

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline (or equivalent experience).
• Five or more years supporting enterprise Microsoft infrastructure in a multi-site environment.
• Experience with Microsoft 365, Azure, Active Directory, virtualization, networking, and backup technologies.
• Strong troubleshooting skills across servers, cloud services, networking, and identity platforms.
• Experience leading infrastructure projects or major technology implementations.
• Working knowledge of scripting or automation tools such as PowerShell.
• Strong communication, organization, and collaboration skills with the ability to manage multiple priorities.

Preferred

• Experience with Infrastructure as Code tools such as Terraform or Bicep.
• Familiarity with manufacturing or Operational Technology (OT) environments.
• Microsoft cloud or infrastructure certifications.
• Experience supporting regulated industries such as medical device, aerospace, or life sciences.

Travel

• Approximately 10-15% travel to company locations as needed.
• Occasional flexibility to support teams across multiple time zones.