System Administrator Lvl 3 - Cloud & Enterprise Infrastructure
NineFX, Inc.
Fort Meade, MD, United States
about 2 months ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
Active Directory
Amazon Web Services
Amazon Elastic Compute Cloud
Amazon S3
Bash Shell
Unix
Client Server Models
Cloud Computing
Cyber Security
Computer Networks
Linux
+18 more
Domain Name System (DNS)
Identity and Access Management
Networking Hardware
Linux Distribution
McAfee VirusScan
Windows Servers
Red Hat Enterprise Linux
Cloud Services
Ansible
Service-Oriented Architecture
Systems Integration
Scripting
Cloud Platform System
Saltstack
Amazon Virtual Private Cloud (VPC)
Information Technology
Tenable Nessus
Hardware Infrastructure
Job description
The System Administrator (SA) Level 3 provides senior level operational support, troubleshooting, and technical leadership for enterprise IT systems across cloud and on premise environments. This role manages system infrastructure, supports complex integrations, oversees Tier 1/Tier 2 escalations, and ensures the reliability, security, and performance of UNIX, Windows, and cloud based systems., * Support implementation, maintenance, and troubleshooting of enterprise IT systems
- Provide Tier 1 and Tier 2 problem identification, diagnosis, and resolution
- Manage daily configuration, operation, and monitoring of IT systems
- Assist users with accessing and using systems and applications
- Resolve issues across client/server, storage, network devices, and mobile devices
- Escalate and communicate technical status updates to agency leadership
- Provide support for dispatch systems and hardware problem resolution
- Optimize system operations, perform capacity planning, and analyze performance
- Provide detailed analysis and feedback for escalated issues
- Configure and manage UNIX and Windows operating systems
- Install OS software, troubleshoot system integrity, and configure network components
- Implement OS enhancements to improve reliability and performance
- Support system design and mission architecture as part of enterprise engineering teams
- Apply working knowledge of system interdependencies within Service Oriented Architectures (SOA)
- Analyze and resolve complex issues involving server hardware, applications, and software integration
Requirements
- Experience administering AWS cloud resources, including EC2, S3, VPC, IAM, and other core AWS services
- Expertise with Windows Server 2019/2022, Active Directory, DNS, Certificate Authorities, and Windows 10/11
- Strong administration experience with Linux distributions (RHEL 8/9, Amazon Linux 2023) within AWS environments
- Proficiency with automation tools:
- SaltStack
- Ansible
- Bash and Python scripting
- Ability to build and maintain automation for provisioning, configuration, and deployments
- Experience deploying and maintaining security related enterprise services:
- McAfee/Trellix agents & ePO
- Tenable Nessus agents
- BigFix
- Familiarity with tracking and remediating security vulnerabilities across diverse environments
- Experience supporting robust, production grade cloud environments and on premise servers, * Top Secret/SCI with Full Scope Polygraph - No Exceptions
- 15 years of System Administration experience supporting programs of similar scope and complexity
- Bachelor’s degree in a technical discipline
- Five (5) additional years of SA experience may substitute for the degree
- Must have one IAT Level II certification (CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP)
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