Netskope Engineer

• 3-7 years of experience in End User Services, Endpoint Engineering, or Network/Security Engineering.
• Minimum 3 years of hands-on experience with Netskope administration and engineering.
• Hands-on experience deploying and supporting endpoint security or network security agents (e.g., Netskope, Forcepoint Neo).

• Strong understanding of:

• Netskope Secure Web Gateway (SWG)
• Zero Trust Network Access (ZTNA)
• SSL Inspection / Decryption
• DNS, TCP/IP, Routing, and Network Security Fundamentals
• Traffic steering and proxy architectures
• Web Filtering and URL Categorization
• VPN Technologies
• Microsoft Entra ID (Azure AD)
• Active Directory

Expertise with Intune endpoint management platforms.

Familiarity with Azure AD, SSO/IdP integrations, and identity-based policy enforcement.

Strong troubleshooting skills across networking, authentication, and endpoint performance.

Ability to translate technical concepts into user-friendly communication.

Experience supporting large-scale enterprise rollouts., * Netskope certifications (NCSA, NCSI, NCSW) or equivalent experience.

• Experience migrating from legacy web filtering platforms (Forcepoint Neo).
• PowerShell, Python, or automation experience for client deployment and diagnostics.
• Experience with Ivanti or similar ITSM platforms.
• Background in SASE/SSE architecture or Zero Trust frameworks., * Security Architecture & Design
• Problem Solving & Root Cause Analysis
• Customer Service Orientation
• Cybersecurity Risk Management
• Communication & Stakeholder Management
• Process Improvement
• Technical Documentation
• Team Collaboration
• Continuous Learning & Innovation
• Operational Excellence and Service Delivery Management