Order Fulfillment Specialist (SAP, Salesforce)

As an Order Fulfillment Specialist, you will be in the office 5 days per week supporting the US, Canada, or Latin America and your hours will vary depending on what region you will be supporting. You will execute all administrative tasks relating to the Client Fire Suppression parts and product and positively interact with customers both verbally and written.

How you will do it

Monitor inventory levels to order ship from the proper warehouse.

Manage backorders.

Maintain ship dates.

Manage order cancellations quickly.

Answer calls

Handle customer questions concerning shipments, backorders, escalations etc.

Pull regular reports to manage orders.

Manage cases in Salesforce.com.

Do you have experience in Mechanical troubleshooting?, Do you have a High school diploma or GED?, Required Problem solving Proactive Agile

work in fast paced environment with quickly changing priorities

Able to manage tasks effectively.

Active Listening skills

CRM experience with Salesforce.com,

ERP: SAP

Attention to Detail

Microsoft Office Suite experience, * How many years of experience do you have in Order Fulfillment, Order Management, or Customer Service?

• Do you have experience managing customer orders, shipments, backorders, and order cancellations?
• How many years of experience do you have using SAP?
• How many years of experience do you have using Salesforce or another CRM system?
• Have you worked in a fast-paced environment with changing priorities and deadlines?
• Which Microsoft Office applications have you used professionally? (Select all that apply)

Excel Outlook Word PowerPoint

• Have you used ERP systems for order processing and inventory management?
• Are you bilingual?

Education:

• High school or equivalent (Preferred)

Ability to Commute:

• Marinette, WI 54143 (Required)

3.33.3 out of 5 stars Marinette, WI 54143 $18 - $20 an hour - Contract, Pulled from the full job description

• Referral program
• 401(k)
• Health insurance
• Dental insurance, * 401(k)
• Dental insurance
• Health insurance
• Referral program

Application Question(s):

• Are you a US Citizen or GCH? If on Visa please mention the Visa Status
• Are you ready for background check and drug screen in accordance with the local law and regulations?
• Please confirm your email address and contact number?
• Cube Hub payroll is “Bi-Weekly, we pay every-other-Friday. Are you Comfortable with Bi-Weekly payroll policy?