Technical Support Agent

Xmission, L.C.

Salt Lake City, UT, United States

3 months ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Compensation

$39,520.0

Working hours

Regular working hours

Job source

indeed.com

Tech stack

VoIP Cloud Computing Computer Literacy Web Development Internet Services Web Hosting Services

Job description

Duties include providing expert technical support to XMission’s customers over phone, chat, and email for a variety of products including Internet service to businesses and homes, web hosting, cloud hosting, VoIP, Colocation, and email.

Requirements

Do you have experience in Technical support?, * Experience repairing Internet connections

Steady employment history
Customer service experience
Strong troubleshooting skills
Working knowledge of computers and the Internet
A positive attitude, be punctual, and be a team player
Strong references

Preferred applicants will also have:

Technical support experience
Phone experience
Web development experience
Working knowledge of Linux OS
Have an open schedule, including weekends

Benefits & conditions

Pulled from the full job description

401(k)
Health insurance
Retirement plan
401(k) matching
Paid time off
Vision insurance
Health savings account, * 401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

About the company

Be a part of the XMission team! XMission, Utah’s first independent Internet service provider, is looking for a motivated person to join our Technical Support team.