IT Help Desk Manager

This role serves as a key operational and strategic partner to senior marketing leadership, driving clarity, accountability, and execution excellence across a global marketing and events organization., *Operationalize marketing strategy by translating priorities into actionable plans, frameworks, and KPIs across regions and channels. *Define and optimize operational processes across marketing functions, driving efficiency in campaign management, budget tracking, and resource allocation. *Integrate AI-driven marketing technologies into workflows to improve efficiency and enhance decision-making. *Manage and evaluate external agency and vendor relationships, including contract negotiation, scopes of work, and performance standards. *Develop and maintain executive reporting dashboards, presentations, and business reviews. *Collaborate across Marketing, Product, Communications, Finance, and Human Resources to align initiatives and shared objectives. *Foster an inclusive, high-performance culture centered on partnership, accountability, and operational excellence.

*7-10 years of experience in marketing strategy, operations, business management, or related functions. *Demonstrated success leading operational processes, managing budgets, and implementing scalable systems. *Experience managing agency and vendor relationships, including evaluation, contract negotiation, and performance management. *Exceptional project management and organizational skills with the ability to manage multiple priorities simultaneously. *Strong communication, analytical, and presentation skills with proficiency in PowerPoint, Excel, CRM systems, and marketing automation tools. *High emotional intelligence, sound judgment, and discretion when handling confidential information., *Background in financial services, investment management, asset management, or similarly regulated industries. *Entrepreneurial, resourceful, and hands-on approach with experience thriving in lean, fast-paced environments. *Experience leveraging audience insights and competitive analysis to support go-to-market strategies and content development. *Proven ability to build cross-functional relationships and drive organizational alignment at scale. *, *Background in financial services, investment management, asset management, or similarly regulated industries. *Entrepreneurial, resourceful, and hands-on approach with experience thriving in lean, fast-paced environments. *Experience leveraging audience insights and competitive analysis to support go-to-market strategies and content development. *Proven ability to build cross-functional relationships and drive organizational alignment at scale.