IT Field Service Technician

Hemmersbach is seeking a customer-focused Field Technician to deliver onsite and remote IT support for enterprise and consumer clients. The role includes installing, upgrading, repairing, and maintaining PCs, printers, servers, and data center equipment. The ideal candidate has experience with hardware support, networking, and HP server environments, and provides high-quality customer service while representing the company at client sites., Provide technical support for PCs, printers, servers, and data center equipment

• Communicate professionally with clients and ensure satisfaction

• Install, upgrade, and repair IT hardware and infrastructure

• Collaborate with dispatch, engineers, and project teams

• Troubleshoot hardware, software, and network issues

• Support HP servers and enterprise environments

• Track inventory and provide service updates

Do you have a valid Driver’s License license?, Do you have experience in In-person customer service?, * Minimum of 2-3 years of experience in IT support, including printers, servers, data centers, or enterprise-level projects

• Experience troubleshooting hardware, software, and networking issues
• Strong customer service and client-facing communication skills
• Valid driver’s license and Willingness to commute long distances between customer sites
• Availability to support rotational schedules or on-call coverage when required
• Ability to lift and carry equipment up to 50 lbs
• Ability to work independently and manage multiple service needs

Pulled from the full job description

• Health insurance
• Vision insurance
• Dental insurance
• Flexible spending account
• Life insurance
• Disability insurance
• Career development plan, * Health/ Medical insurance
• Life insurance
• Disability Insurance
• Dental insurance
• Flexible spending account FSA
• Internal career development program
• Car Allowance/ KM Allowance
• Vision Insurance, * This role is a Hourly Non-Exempt position with a targeted salary range of $24 - $26USD per hour.

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.