MES Implementation Consultant

Implementation Consultant MES · Full-Time · Exempt · US Remote · Up to 50% Travel

You’re not just another name in an email thread.

We’re a small, tightly-knit implementation team helping manufacturers get the most out of their MES software. When a customer is shut down and can’t produce a single thing, you’re the person who picks up the phone. When a new site needs to go live, you’re the one who makes it happen. If you thrive on client relationships, technical problem-solving, and never having the same day twice - read on.

What You’ll Do

You’ll split your time roughly between client-facing work - trainings, requirements sessions, ongoing support calls - and hands-on technical work configuring and customizing customer Orbis environments. You’re the person customers rely on when things go sideways, and the one they celebrate with when a go-live goes smoothly.

Day to day, you’ll:

• Lead discovery sessions and translate customer requirements into configured solutions
• Configure and customize customer Orbis sites using SQL and established best practices
• Deliver customer trainings and drive successful system adoption
• Manage your own tasks, timelines, and deliverables across multiple concurrent projects
• Triage urgent customer issues and reprioritize quickly when it matters
• Leverage AI tools to work faster and smarter
• Partner with Sales, Product, and Support to share field insights and flag risks
• Collaborate across US, Irish, and Manila teams on global implementations

Do you have experience in User training (technical support)?, Do you have a Bachelor’s degree?, * 2-4 years of experience in implementation, consulting, or professional services

• Comfort with SQL and a foundational understanding of how software is built and configured - you don’t need to be a developer, but there will be a technical interview round for you to demonstrate your expertise
• Strong communication skills - you genuinely enjoy client conversations, even the long ones
• The ability to juggle competing priorities, drop a task mid-stream, and pick up another without losing your place
• Sharp attention to detail and a sense of urgency when customers need it most
• Bachelor’s degree or equivalent real-world experience
• Manufacturing or industrial software background is a plus
• Comfort working across time zones with a global team

Ever.Ag offers innovative AgTech solutions and services that empower agriculture, food, and beverage supply chains to feed a growing world. The breadth of the portfolio is uniquely capable of supporting the complex needs of companies involved in dairy, livestock, crops, and agribusiness. With decades of experience and industry-leading innovations, our technology, risk management, and market intelligence provide our customers with the tools and insights they need to operate more efficiently, sustainably, and strategically across every stage of the supply chain. We welcome candidates from all backgrounds to contribute their unique perspectives to our team. Your success is our success!