Product Lead - Pharmacy Infrastructure and Workflow Systems

We’re hiring a Product Lead focused on pharmacy infrastructure, workflow design, operational systems, and healthcare technology.

This role sits at the intersection of:

• Product
• Workflow Architecture
• Healthcare Technology
• Pharmacy Infrastructure
• Systems Design

Your job is simple to describe and difficult to execute:

Build the platform that pharmacies wish already existed.

You will work directly with leadership, engineering, pharmacy partners, and customers to turn real-world operational problems into scalable software solutions.

This is not a maintenance role.

This is not a roadmap management role.

This is a product-building role.

We are looking for someone who wants to own outcomes, not just features. Someone who can think strategically, execute tactically, and help lead CTRL from an emerging product into a category-defining platform.

What You’ll Own

• Product direction for CTRL
• Workflow architecture across pharmacy and clinic experiences
• Identification of operational friction and scalability bottlenecks
• Translation of customer feedback into product requirements
• Product roadmap development and prioritization
• Launch strategy and market positioning
• User experience across pharmacy and clinic workflows
• Operational data standardization initiatives
• Partner onboarding and implementation strategy

What You’ll Actually Do

• Talk directly with pharmacy operators and customers to uncover workflow pain points
• Design solutions that eliminate manual entry and operational friction
• Work with engineering teams to translate operational complexity into elegant product experiences
• Help define how structured data should move throughout pharmacy workflows
• Identify opportunities for automation, integrations, and workflow optimization
• Build product requirements and prioritize development initiatives
• Create a roadmap that takes CTRL from early adoption to market-leading infrastructure
• Help shape go-to-market strategy and positioning
• Continuously improve how users interact with the platform

How You Should Think

We’re specifically looking for someone who naturally thinks in these lenses:

• Systems before features
• User behavior before requirements
• Workflow before technology
• Scalability before process
• Simplicity over complexity

You should be the type of person who notices inefficiencies everywhere.

When you encounter a broken process, your instinct is to redesign it, not work around it.

If you’ve ever looked at a healthcare workflow and thought:

“There has to be a better way to do this.”

This role is likely for you.

We are looking for someone who thinks like an owner, not an employee.

When you see a problem, your instinct is not to wait for direction, it’s to figure out how to solve it.

You should be comfortable making decisions with imperfect information, prioritizing ruthlessly, and balancing product quality, user experience, operational realities, and business objectives.

The best candidate for this role will approach CTRL as if they were responsible for its success or failure. You’ll have significant autonomy, but with that comes accountability. We are looking for someone who wants to help build a category-defining product, not simply manage a backlog.

What We’re Looking For

Ideal backgrounds may include:

• Pharmacy software companies
• Healthcare infrastructure companies
• Electronic prescribing platforms
• Clinical workflow technology
• Healthcare integrations
• Product management
• Solutions architecture
• Workflow implementation
• Healthcare interoperability
• Healthcare SaaS
• Startup experience
• API and integration familiarity

You do NOT need to be a pharmacist.

You do NOT need to have spent years working as a pharmacy technician.

You DO need to deeply understand how operational systems work and how software can improve them.

Do you have experience in UX design?

$90,000 - $150,000 a year - Full-time, Compensation will be highly competitive and structured around experience, capability, and long-term alignment.

Compensation components include:

• Base salary
• Performance incentives
• Additional benefits

Work Location: Remote

Pay: $90,000.00 - $150,000.00 per year

Telegra is building infrastructure that sits between clinics, telehealth companies, pharmacies, and fulfillment operations.

Today, much of healthcare still runs on fragmented workflows, disconnected systems, manual entry, fax-based processes, and operational workarounds that should not exist in 2026.

We’re fixing that.

Our newest platform, CTRL, is a pharmacy infrastructure product designed to help pharmacies modernize how they receive, process, and operationalize scripts from clinics and telehealth organizations.

To the clinic, CTRL feels like a pharmacy-branded ordering portal.

To the pharmacy, CTRL transforms fragmented order intake into structured, operationally usable data that can move through fulfillment workflows with dramatically less manual effort.

We’re looking for someone to help us build that future., * What healthcare or operational software product do you think has the best user experience today, and why?

• Describe a workflow you redesigned that significantly improved efficiency. What was broken, what did you change, and what was the outcome?
• Tell us about a time you changed user behavior, not just shipped a feature.
• If your goal was to increase adoption of a new pharmacy workflow platform by 50% of the market in six months, what would your first three priorities be?
• What is something most prescription transmission software companies get wrong about user experience?
• magine CTRL was your company and your personal net worth depended on its success. What would be the first three things you would focus on over the next 12 months, and why?