Production Support Engineer

FDM Group Limited

United States

3 months ago

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Role details

Contract type

Temporary contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

indeed.com

Tech stack

Bash Shell Cloud Computing Configuration Management Linux Python (Programming Language) Linux System Administration Microsoft Security Essentials Microsoft Software Windows PowerShell Ansible Server Administration Scripting

+3 more

Google Cloud Azure Security Center Deployment Automation

Job description

This position requires the successful candidate to work on a W2 directly with FDM. We cannot accept C2C, 1099 or employment sponsorship (e.g. H1-B) for this position., FDM is seeking a Production Support Engineer to support critical security and infrastructure platforms within a fast-paced, cybersecurity-focused environment. This role will focus on maintaining, optimizing, and automating endpoint security tools, with a strong emphasis on Microsoft technologies and cloud-based systems., * Provide day-to-day production support for Microsoft Defender for Endpoint (MDE) and related security tools

Monitor, troubleshoot, and resolve endpoint and system issues in a timely manner
Develop and maintain PowerShell and dbrun scripts to automate workflows and improve efficiency
Leverage Ansible for configuration management and deployment automation
Support systems across Linux environments and integrate with Google Cloud Platform (GCP)
Collaborate with cross-functional teams across security, infrastructure, and engineering
Follow ITIL best practices for incident, problem, and change management

Requirements

Do you have experience in Server management automation?, * Strong experience with Microsoft Defender for Endpoint (MDE)

Proficiency in PowerShell scripting
Hands-on experience with Ansible
Solid understanding of endpoint security principles
Experience supporting Linux systems
Exposure to Google Cloud Platform (GCP)
Familiarity with the ITIL framework

Nice to Have

Experience in large enterprise environments
Additional scripting (e.g., Python, Bash)
Broader experience across Microsoft security tools

About the company

FDM is a global business and technology consultancy delivering client and industry driven solutions through our 5 core specialist Practices; Software Engineering, Data & Analytics, IT Operations, Change & Transformation, and Risk, Regulation & Compliance.

FDM is seeking a Production Support Engineer located in Cary, North Carolina to support a project in the Financial Services sector. Involvement in this project is anticipated to last initially 12 months but may be extended.

This role will be hybrid with requirements to be in office 3 days per week.