SG data systems analyst

The SG data systems analyst supports the design, build, rollout, and ongoing management of HOPE’s data collection and data management systems for Savings Groups and related programs. This role serves as a key systems owner, playing a central role in the transition to a new data collection platform and providing ongoing support through system configuration, user training, troubleshooting, and data quality oversight. The role partners closely with programs, listening, monitoring, and evaluation (LM&E), and technology teams to ensure data systems effectively enable expanding SG Multiply partnerships and agriculture programming. This role sits at the intersection of program teams, data systems, and performance analysis, ensuring that data is accurate, usable, and supports learning and decision-making., * Promote and contribute to the fulfillment of HOPE International’s mission and vision.

• Data Systems Ownership
• Build, configure, deploy and maintain digital data collection systems (e.g., CommCare, KOBO Collect, or similar platforms)
• Manage system updates, form versions, user access, and permissions
• Troubleshoot system and data issues and serve as first-line support for program teams
• Maintain clear documentation for system architecture, workflows, and changes
• Support system rollout, stabilization, and ongoing improvements
• User Support & Training…
• Support training and onboarding for program staff and partners
• Provide clear, patient support for users in last-mile and low-connectivity contexts
• Support recurrent training and user enablement as systems evolve
• Data Management & Quality
• Monitor data quality, completeness, and consistency across systems
• Support data cleaning and background validation processes
• Coordinate with the Performance Analysis & LM&E teams on data workflows
• Support audit, compliance, and donor data needs as required
• Collaboration & Growth
• Partner with programs teams to translate operational needs into data system solutions
• Coordinate with technology, analytics, and LM&E teams as needed
• Support evolving data needs related to SG Multiply & Agriculture programming
• Contribute to continual improvement of data governance and standards, We review and screen candidates for skill, culture, and mission fit and then invite them to an initial interview. 5. SECOND INTERVIEW We will then pass along qualified candidates to the hiring manager for a second-round phone interview.

1. FACE to FACE We will select several top candidates to bring in for face-to-face interviews. At that point we will make a decision. Our process typically takes about 120 days but of course varies depending on the role and candidate pool., Full-time interns and fellows work 32-hour weeks (8:00 a.m. to 5:00 p.m. with an hour for lunch) and are given Friday off. Because HOPE interns and fellows work a shortened week, there may be opportunities for them to seek weekend employment to help cover expenses. Work schedules vary for interns and fellows based overseas. Internships with HOPE should span a minimum of 10 weeks and can be extended up to a total of nine months per the acceptance of the supervisor. Fellowships are typically 6- to 12-month positions., After you enter your resume and cover letter into our applicant tracking system, you will receive an email indicating that we have received your materials. You will be emailed again with any relevant information regarding your application. Due to the volume of applications received, we are unable to answer individual phone calls or email requests for status updates.

How should I apply? First, check out HOPE’s open positions. If there are any roles that could be a fit, please click on the open position and click on the “apply now” button. You will be directed to enter your resume and cover letter into our applicant tracking system. Due to the volume of applications received, we are unable to answer individual phone calls or email requests for status updates.

We cannot accept hard-copy materials. Thank you!

Applicant FAQs

What is the difference between an internship and a fellowship? Internships are semester-based positions for undergraduate and graduate students of all disciplines. Fellowships are 6-12 month positions for recent college graduates, experienced graduate students, or business professionals.

What if I’m interested in multiple positions? You are welcome to submit your application for any roles you are interested in. There will also be the opportunity to share in your interviews which roles you would be willing to consider and which would be your top preference. However, the job postings will have closed before interviews begin, so we would encourage you to save the role descriptions for the opportunities you would be interested in learning more about.

What is the support-raising process like for interns and fellows who choose to fundraise? In the past, some have chosen to raise support for their internships or fellowships. If you choose to do this, HOPE may share resources such as sample fundraising letters to help you in this process.

Are there any opportunities for interns and fellows to become staff members? Yes, quite a few HOPE staff members first came to HOPE through an internship or fellowship! However, a job is not guaranteed as a result of your internship or fellowship.

What does the average day look like for a HOPE intern or fellow? There is no typical day! Some interns will work primarily from an office setting while others may have opportunities to travel into the field. Interns and fellows who work from our office in Lancaster, PA may have opportunities to connect with teammates in person over lunch, a game of ping-pong, or joining team meetings like staff prayer. Interns and fellows who work remotely have opportunities to connect with teammates and other interns virtually though scheduled meetings like book studies, connect times, leadership sessions, and more!

What is HOPE looking for in candidates? HOPE looks first for candidates who exhibit an active and vibrant relationship with Christ and demonstrate commitment to serving families who have been marginalized. An ideal candidate has experience leading others, whether on campus, in their church, or in the community as well as a desire to serve. An ideal candidate also has excellent written and verbal communication skills as well as international experience, specifically in the developing world. Finally, an ideal candidate is a lifelong learner-someone who gets excited by continually learning new things and is actively pursuing knowledge.

Why do you require that students complete their sophomore year in order to be eligible? HOPE International’s internship and fellowship program is a competitive one, and we anticipate large applicant pools each year. Interns and fellows who have completed more semesters of college tend to contribute more professionalism, maturity, independence, and confidence in the workplace. Also, they have received more relevant coursework in their major, better preparing them for their specific work here.

What is housing like if I want to relocate to Lancaster, PA? We work to help provide interns and fellows with low-cost housing options. For example, occasionally staff members or supporters of HOPE will open their homes to host interns and fellows. Sometimes interns and fellows may stay over the summer on a local college campus, or some interns may choose to pay a higher rent to live in a preferred area or with their friends. Accommodations for interns and fellows will vary according to several factors such as time of year, funding, availability of host homes, and transportation needs, but it is ultimately up to the intern or fellow to determine the option that works best for them.

Do you consider non-business majors? Absolutely! Each of our internship and fellowship openings are unique and favor different areas of expertise. At HOPE, we believe it’s important to evaluate a candidate as a whole. We want an individual with the heart of a missionary, the mind of a businessperson, and the soul of a development worker. We have had interns and fellows with majors in English, social work, economics, international studies, foreign languages, and many more

• Personal confession of Christian faith and commitment to the mission and vision of HOPE International.

• Minimum of bachelor’s degree in related field and 3+ years of relevant professional experience in data systems, international development, or business.

• Strong data and technical literacy, with demonstrated ability to manage, interpret, and structure program data.

• Experience with digital data collection platforms such as CommCare, KOBO, ODK, or similar systems, including building or configuring forms and workflows.

• Demonstrated ability to design, build, adapt data collection tools and processes to meet program needs.

• Ability to troubleshoot systems and provide effective user support in operational environments.

• Demonstrated ability to train, onboard, and support users across varying levels of technical proficiency.

• Strong documentation skills, with the ability to clearly capture system architecture, workflows, and changes.

• Ability to translate program or operational needs into effective data system designs and solutions.

• Expertise using MS excel for modeling, data analysis, and reporting; Power BI experience a plus.

• High attention to detail with strong commitment to data quality, accuracy, and system integrity.

• Basic experience with data modeling and querying, including familiarity with SQL concepts or XPath, preferred.

• Experience supporting system rollouts, implementations, or transitions preferred.

• Significant experience with cross-cultural collaboration.

• Excellent written and verbal communication skills.

• Detail-oriented self-starter with demonstrated ability to work independently and collaboratively within a team.

• Fluent in spoken and written English; proficiency in other languages a plus (i.e. French).

• Willingness to travel up to 75 nights a year to the countries where HOPE operates., The MIND of a businessperson - skills in management, finance, accounting, systems, communication, etc.

We offer a living stipend of $500 per month. Some interns and fellows raise funds to help cover additional living costs.

• Note on salary: HOPE International determines starting salary ranges based on internal equity and the external market. Because we take a market-based approach to pay, this salary range is specific to US-based employment. Hires made in other countries will have a salary range based on local market factors and this range will be disclosed during the interview process., * Where we serve: Discover more about the regions and countries HOPE serves.
• Our leadership: Meet the men and women who provide HOPE’s strategic direction.
• Our philosophy: Learn how HOPE’s approach promotes dignity not dependency.
• Stories we love: Watch videos about the families HOPE serves around the world., HOPE International offers a stipend to offset the expense of rent during the internship/fellowship. Interns and fellows receive a stipend of $500/month. HOPE may provide interns and fellows with fundraising resources if necessary., Why is HOPE International in Lancaster, PA? HOPE was founded in Lancaster in 1997 by Jeff Rutt, a local home builder. A vibrant city of approximately 60,000 people, Lancaster has something for everyone. Here are the top 10 reasons we love Lancaster:

1. Named by Forbes as one of the 10 coolest cities to visit in the U.S.
2. Close to Baltimore, Philadelphia, D.C., and New York-but without the high cost of living
3. Great shopping and a vibrant local food scene
4. Home of the country’s oldest continuously operating farmers’ market
5. Regular events like First Friday, free concerts in Long’s Park, and more
6. Scenic location, perfect for exploring the great outdoors
7. Dynamic art, theater, and music scenes
8. Downtown Lancaster is unique and authentic
9. Summer evenings cheering on our very own minor league baseball team
10. Delicious ice cream and whoopie pies: Need we say more?

What is HOPE culture like? We like to say that we take our work seriously, but we don’t take ourselves too seriously. Our culture is something we’re really excited about. So excited that we have a whole section on this page dedicated to talking about it. Learn more about our culture through our PASSION statement, manifesto, and statement of faith.

What does a typical day look like? There is no typical day at HOPE! Daily responsibilities will depend on your role, but there are some things that you can count on if you are a domestic staff member: staff prayer times on Mondays, Wednesdays, and Fridays; staff devotions on Tuesdays; and staff meetings every other Thursday. These are times that domestic staff get together and intentionally study the Word, pray, celebrate, and hold one another accountable. We look forward to these times of building relationships with each other and with the Lord.

What do staff members say is their favorite thing about working at HOPE? If you ask different people this question, you’ll get different responses. Many people cite their passion for HOPE’s mission to alleviate both physical and spiritual poverty. Some love HOPE because they get to make an impact for the Lord while using their gifts and abilities. Others love the culture. Often, people say their favorite thing about HOPE is that they get to pray and worship with colleagues. Many love to see the pride on the faces of those we serve when they use their gifts and passions to provide for their families and communities. It varies, but everyone has a long list of things that bring them back to work each day!

What is the interview process like? HOPE’s interview process is extremely collaborative. We begin by screening resumes. The next step is an initial phone interview with human resources. Candidates who move beyond the initial phone screen will interview over the phone again, this time with the hiring manager. There is sometimes a third phone screen with an executive team member, and finalists are brought to Lancaster to interview in person with the search committee. Our goal is to complete each hiring process within 120 days., At HOPE International, we invest in the dreams of families in the world’s underserved communities as we proclaim and live the Gospel.