IS Applications Specialist: FT

The Applications Specialist is responsible for day-to-day routine operations of information systems networking equipment, setting standards for new purchases, working with vendors to obtain best pricing, application of updates, scheduling downtime, and operational familiarity of networking hardware and systems in use.

The Applications Specialist reports directly to the Healthcare Informatics Manager and Information Systems Director., Maintain and troubleshoot applications throughout the hospital organization. Receive and prioritize calls for assistance on network related hardware, software or procedures.

Log, try to correct and always report problems to supervisor during course of operations work.

Coordinate scheduled downtime with end user community, and maintain communications with supervisor and affected end users regarding progress or problems as they arise.

Sets standards for networking hardware and software.

Purchase and place networking hardware and software as needed or directed by supervisor.

REQUIRED STAFF COMPETENCIES:

Demonstrates support for organizational and departmental mission.

Supports and demonstrates knowledge of the Strategic Plan and the Hospital Key Initiatives.

Fosters and promotes teamwork within department and the organization as a whole.

Works to resolves conflicts constructively and in a timely manner.

Do you have experience in Workplace dispute resolution?, Do you have a Associate’s degree?, a.) Associate’s Degree in Computer Science or Business Management or equivalent years of experience., Ability to communicate effectively and simply with every customer and co- worker.

Ability to display a positive, courteous and friendly attitude toward all contacts.

Ability to build good relationships with others based upon a sustained effort of mutual support toward common goals.

Ability to exercise good judgment, reasoning and concentration to detail and to take personal accountability for all actions in carrying out job duties.

Is customer focused and committed to Quality and Process Improvement with a strong desire to provide service excellence.

Possesses and displays a strong knowledge and understanding of the standards of practice for their position including, if and when applicable, commensurate computer skills; population specific and general competencies; organizational skills, time and project management.

Possesses a vigorous and enthusiastic desire to learn and to grow both personally and professionally, and to improve one’s skills in order to deliver the best possible care for our customers.

Perform other duties as assigned.

WORKING CONDITIONS:

Must be able to work in a shared work environment.

Physical effort required - must be able to lift approximately 25 pounds regularly.